Freshly cut flowers each morning livens up the tables in our diner, and certainly attracts the right kind of customer!(Shirley Readman, Chesapeake VA )

 

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My anniversary was over two months ago, but the flowers are still going strong. The other stuff too. I really like that it’s lasted so long. Is that you or FTD?(Annie V. , Provo UT )

 

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Flowers can make or break an occasion and you did both yourselves and us proud - we have no hesitation in recommending you to anyone. (Lynnette Davey, Rochester NY )

 

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It's refreshing finding the best company for what it does on the Internet. I wasn't really prepared to say that an Internet company was going to be the best option for flower delivery. I even like the flower arrangements that you chose for your website. It's a great site you have, and I love to use it.(Chelsea C., Ljubljana )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y., New Orleans LA )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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I’ve ordered white long-stemmed roses every year for my mom & dad’s anniversary. This year was their 40th, so I decided to do something extra & different. I didn’t exactly know what that might be, but it had to be something special. I want to say thank you to whoever put those pictures and descriptions on your web pages because they really did great job. Just about anything I could have chosen would have been special. As it was, they loved it. Give those web people a raise.(Josephine K., Charleston WV )

 

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Thank you for making it easy to send flowers back home. It's good to let them know every once in a while that you haven't dropped off the face of the earth. I think your site is the best one to work with in order to do this.(Thomas G. , Luxembourg , Luxembourg)

 

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The wonder of flowers! My neighbor and I had been feuding for months, ever since my sycamore allegedly dropped all of its leaves onto their vegetable garden. It escalated from there, and one point the common fence was on fire. (Don't ask.) Anyway, my wife of all people, sent them flowers and then boom, it was over. We all sat down to lunch and had an interesting talk. I can't say that we're buddy buddy neighbors, but we no longer try and damage each other's property.(Hector V., Birmingham AL )

 

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The flower bouquets you created for the wedding I attended last week at St. Saviors were absolutely outstanding!(Peter Dack, Birmingham AL )

 

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This was the first time I used your website to order flowers, and I was pleasantly surprised and very impressed with it all. I'll definitely be using you again for all of my flower orders in the future. (Taylor I., Yokohama )

 

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No one had ever sent my dad flowers before, so I chose the Thanksgiving gift basket. He was shocked, but soon remembered the true meaning of the festival and we had a lovely Thanksgiving weekend.(Mark Davey, Fresno CA )

 

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I just wanted to say that the bouquet I ordered for my parents’ anniversary arrived right on time and touched my mother to tears. It was a special order of white and yellow rosebuds, which my dad used to give to her every Saturday when they were dating. He has Alzheimer’s now, and sometimes forgets things like that, but the anniversary roses seemed to bring him back also. We all had a good cry. Carol.(C. Mullanen , Flint MI )

 

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You folks raise the bar for excellent service and usability. The web engine you use is one of the best I've seen for ordering in a retail environment, and the look and feel of your site is very easy on the eyes. I appreciate the trouble you went to to make the whole ordering experience a pleasant one for the customer, and I think it's because you really care about the people who orders flowers and gifts from you. Kudos to you.(Kelton D., Carson City NV )

 

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I’m not one to take credit for the efforts of others, but I’ll admit to a little cheating. When people ask where I got those magnificent arrangements of flowers, I tell them that I did them myself. I took some flower arranging classes, and it sounds credible. But I wanted to clear my conscience because I’m not exactly good advertising for you. Whew! That felt better.(Glory K. , York PA )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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The “broken heart” flower stand arrangement was just perfect for my brother’s funeral. He died after a long, lingering illness, so it wasn’t a shock, but we wanted to think of it as an end to his suffering. The broken heart idea was perfect and it gave everyone a sense of how he lived as well as how he died.(Liz A., College Station TX )

 

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