Hmmm. This is the third time this has happened. I got what I thought was a small, unobtrusive bouquet of flowers for my girlfriend. When they arrived, they were so spectacular that she thinks I’m now made of money. What kind of a corner did you paint me into? Seriously, there should be a warning.(Danny T., Green Bay WI )

 

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Just for your own information, you should know that the order I placed with you was probably the easiest transaction I've ever done. It's so discouraging when the ordering system on a website is unnecessarily complicated or contains broken links. It's very frustrating, so I appreciate it when it's done well. Thanks.(Aubrey T. , Goldsboro NC )

 

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I wish someone had told me about you earlier. I don’t like talking about this, but the flowers at my grandmother’s funeral last year were unnecessarily gaudy. She didn’t like a big show, and I always thought she would have disapproved of them. Unfortunately, my mother died this year. I had used you before for birthdays, so I thought it couldn’t be worse than what my grandmother had. I feel strange saying this, but I think both of them would have really loved the flowers and arrangements that your people put together and delivered to the chapel for the service. I wish I could say that it was a happy occasion. All I can say is thanks.(Betty Jo B. , Winter Haven FL )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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My status as a second daughter in my family means that I am usually the left out one. I’m forced into the kitchen with my mother and aunties even though I have no idea how to cook. Although I have to say that my gift of flowers and balloons to the mistress of the house didn’t get me out of kitchen duty, it did get me some extra time with the men in the family as they were impressed I was able to spend so much on a deceptively gorgeous gift. My dad even mussed up my hair like he does my brothers. Score one for women!(Pat L., Bangalore )

 

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Every year, I've sent my wife roses for Valentine's Day. This year, I decided to do send something different. You know, just because. I still sent all red flowers, but just not roses. I knew she would like them, but I didn't know she would be so thrilled with them. She said it showed that I didn't do things on autopilot, that I actually thought about the present. Who knew? You make it easy to think about such things because there are so many choices. Thanks.(Dave G., Baton Rouge LA )

 

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I’ve been burned before by fly by night operations on the Internet. You can understand why I hesitated before purchasing anything. But I’m glad it all turned out and you are trustworthy enough to have won my business for the foreseeable future. I send a lot of flowers in my line of work, so I know what I’m talking about.(Jill B., Lubbock TX )

 

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Hi. This is a note to inform you that the flowers arrived at my mother's house on time and in fantastic condition. She called to say how terrific they are and how good they made her feel when she first saw them. I'm so proud that I was able to give her this kind of good feeling even with all of the stuff that's been between us all these years. Thanks.(Phyllis L., Melbourne FL )

 

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My mother talks about the flowers that I sent her for Mother's Day two years ago. I used you guys then, and someone else last year. She doesn't talk about those. That's the best case for going to you when I need to send flowers, and it'll happen again this year.(Jasmine B., Bellingham WA )

 

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I came to you for flowers and I left with gift baskets. How did that happen? I can vouch for the Espresso Yourself and Chocolate Madness baskets because those are ones that I gave to my co-workers. There's so much to choose from and so many people who need gifts!(Shirley T. , St. Joseph MO )

 

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