You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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I just wanted to say thank you for making sure that my father’s birthday arrangement of balloons and flowers were on-time. Thank you.(Jen L., Montgomery AL )

 

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I just cannot believe what a difference a nice bunch of flowers makes to any room of the house!(Elieen Newton, Cleveland OH )

 

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I have to complain a little bit. The picture on your website did not do the flower arrangement justice, and it looked like I spent more on my step-mother's Mother's Day present than on my mother's present. It was so lovely and wonderful that I had to keep reassuring my mother that didn't spend too much on it. *sigh* I wish there was a warning somewhere on your website that said the flowers may be more spectacular than they appear.(Gabi G., Greensboro NC )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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Your flower bouquets are stunning and after my mother's birthday flowers we have no hesitation in recommending you to everyone!(Rebecca Twidditch, Fort Worth TX )

 

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If there's a better way to send flowers, I would be frightened to see it, because the level of customer service you provide can be downright scary. In a good way.(Dorrie E. , Bristol TN )

 

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I surfed over to your website and thought it was a great idea. But I didn't order anything. I then went away for a while and then came back and then went away again. I don't exactly know what made me order from you the first time. I think it was how easy it was to order and send something anywhere. I didn't order from you for so long because I didn't know if it would be good idea or not. That was about a year and eight orders ago. I'm so glad I finally took the plunge because you have been great about everything.(Mark S. , Camarillo CA )

 

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If there is a better website to order flowers and plants, I would love to see it, because that would be beyond belief. I'm just writing this to give you some idea of how well done your site is and how easy it is for me to use. (Jennifer J., Parkersburg WV )

 

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Christmas was very beautiful this year thanks to you. I love all your holiday choices, but it was hard to choose. (Ted C. , Akron OH )

 

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Alden Manor, NY New York - Flowers Alden Manor NY - Flower Delivery Alden Manor NY -Flower Delivery Alden Manor NY

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