Thank you so much for the way you handled my order. The flowers had to be there on-time, and they were there on-time. This is the fourth time I've ordered from you, and I was kind of expecting the hammer to fall and to have experienced some kind of problem, but there wasn't any. Great job.(Ginny N. , Athens GA )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y. , New Orleans LA )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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The image of the yellow Sunshine Express arrangement of flowers should really be updated to represent the depth and burst of color that you get when you receive one of those things. I was hoping for a yellow that my mother-in-law would like, but instead she got a supersonic yellow barrage that isn't indicated by the image on the website. But it put a smile on her face, and that's all that matters.(Martha Y., Salt Lake City UT )

 

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When ordering my wife's roses for our anniversary I found the lady on the phone very helpful and she suggested that I surprise my wife by having them delivered to her at work. She was very happy with the flowers and everyone complimented them!(Adele Riley, Greensboro NC )

 

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Mom hasn’t stopped looking at the flowers I ordered for her birthday, and it would not surprise me if she insisted on something from you for Christmas!(Anwar Morton, Stockton CA )

 

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Feedback: I was attracted to your website by the professional look of it. And I don't just mean clean graphics and a pretty presentation. I'm talking about how the function of the website - that is, sending flowers - dictated the look and feel of it. It looks like a website that would be a flower delivery company: it's warm, inviting, and easy to navigate. I do websites as a side job, and I was very impressed with the way your ordering system works. Everything's nice and organized, spelled out for the customer without being condescending. Nice job.(Marna M., Anderson IN )

 

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Susan loved the roses I bought from your florist, and I’m certainly going to be coming back – we’re marrying in June!(Ciaran McCauley, Saint Louis MO )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V. , Seaside CA )

 

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I like that there is so much stuff on your website that isn’t just ordering flowers and fruit baskets. There’s so much useful information also.(Chelsea P., Columbus GA )

 

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