My father is still astonished he could arrange a flower delivery online, let alone that they made it to his fiancé’s!(Hugo Brand, Houston TX )

 

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Just for your own information, you should know that the order I placed with you was probably the easiest transaction I've ever done. It's so discouraging when the ordering system on a website is unnecessarily complicated or contains broken links. It's very frustrating, so I appreciate it when it's done well. Thanks.(Aubrey T. , Goldsboro NC )

 

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My partner used to prefer pansies to be sent from florists, but recently received a Chocolate Lover’s gift basket which is now considered in our house the best ever gift sent from a florist!(Edward Brooks, Santa Ana CA )

 

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I knew I could trust you! I had the misfortune to be able to order a funeral arrangement from you. I’d been giving out your flower bouquets to everyone I could think of and had been totally satisfied with the deliveries. I didn’t know you guys did specialty funeral stuff, though. My grandmother had a long and wonderful life, and her funeral was more like a wake and a going away party. Is it terrible that I said that? Anyway, I appreciate what you did in getting all of the flowers to us, and I just wanted to say thanks.(Frances H. , Waco TX )

 

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It’s hard on my family for me to be overseas so often. I send a lot of flowers, so I know what I’m talking about when I say that you and your company have a great thing going. Keep it up!(Janey M., Manchester )

 

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My husband and I don’t have much time to spend together outside of evenings and weekends, but what we do enjoy is surprising each other with gifts. Last week I received one of your gift baskets, the chocolate one - delicious!(Maggie Brownlee, Saint Petersburg FL )

 

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My father is a Doctor and I often drop by his surgery with fresh flowers to breathe life into the place, which goes down well with his patients.(Joanne Khouja, Fresno CA )

 

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I'm glad I found a florist who is able to handle large orders. I've been using you for sending flowers here and there for various occasions, but I recently got swindled into the job of providing the flowers at a wedding. It was hectic, but with your help we got it done, which is more than I can say for the caterers.(Harriet S. , Bethlehem PA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R. , Hagerstown MD )

 

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I never imagined I could cheer my mother up so easily simply by sending flowers!(Estefani McKinstry, Birmingham AL )

 

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I like that you have a world-wide reach with your delivery services. Being hooked into FTD couldn't hurt with that, right? I work with people all over the world, so it's important that I get whatever to wherever. If that means going with a different package delivery company than I use for domestic because it's more convenient, then fine. But I find that I don't do that with the gifts that I send, normally flowers. I notice that I use you folks wherever I need to send something. I guess I fell into the habit when I realized that you have handled every order I've ever thrown at you with grace and capability. This is my highest compliment, that I will continue to order from you.(Junior R. , Columbia SC )

 

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Good gracious! Just about everything went wrong with my sister's wedding. It was her third marriage, and I don't know what she was expecting mixing her dogs in the ceremony with the swans in a makeshift pool. It might have been funnier if I wasn't trying to hold it all together. Maybe I'll laugh about it someday. I wanted to tell you that despite the various disasters, your flowers came through with flying colors. It was something that I and the guests and the wedding party could all fix our hopes on for the day and it just about saved everyone from a total breakdown. Dear God in Heaven, I hope you people don't go away by he time she gets to her fourth.(Sandy T. , Springfield IL )

 

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I heard about your website from some friends of ours who ordered from you several times and were very satisfied. Well, now I'm completely satisfied with the orders I've made over the last couple of months, and I've begun recommending you to other people. Just keep up what you're doing and you'll continue to get people like me to spread your story by word of mouth.(Attanasio C., Lee's Summit MO )

 

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Thank you for such a prompt and professional delivery of my gift order. I thoroughly enjoyed every aspect of ordering flowers from your site, and I will tell everyone I know just how well my order was handled.(Helen U., Wilmington NC )

 

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Letting you know that I've bookmarked your site, which in my book is the highest honor you can give a website. Yep, you're up there with the greats.(Garrett W. , Copenhagen , Denmark)

 

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I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F. , Murfreesboro TN )

 

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