I’ve been burned before by fly by night operations on the Internet. You can understand why I hesitated before purchasing anything. But I’m glad it all turned out and you are trustworthy enough to have won my business for the foreseeable future. I send a lot of flowers in my line of work, so I know what I’m talking about.(Jill B., Lubbock TX )

 

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I received one of your gift baskets from my parents in Japan recently who had ordered them online. Thank you for embracing the power of the Web, otherwise I would never have had such a wonderful gift from so far away, from the two people I love dearest.(Haru Takahashi, Buffalo NY )

 

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Re: the sunflower arrangement. I don’t think you meant for this to be an anniversary thing, but I really liked it and I thought my husband might, too. He’s not a flowers person, but it went over well. Thanks.(Margaret I., Greenville SC )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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Please accept my gratitude for delivering the flowers I ordered very well and correctly. The recipient loved them greatly. She has a better feeling for me now and I may ask her to marry me very soon. I will send her more flowers to help make this possible. I will let others know of your competence and greatness.(Janos E. , Szeged , Hungary)

 

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My recently bereaved son is an artist and appreciates the inner as well as the outer beauty of most objects. For his birthday we gave him a nice bunch of flowers to liven up his studio and all he could do was start painting them. I think they had a remarkable effect on him, thank you very much.(Sheila McKinstry, Des Moines IA )

 

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I’ve tried lots of different flower delivery companies to send bunches to my family in Hong Kong. Though it has been largely hit-and-miss, I thought you should know that your flowers were most definitely a hit. This is most exciting for myself, who has been so far unable to impress the people back home. This may have done it. Maybe now they will stop asking about when their daughter is going to settle down. Eh, perhaps not. But at least I can feel better about sending them the fruits of my labors every now and again.(Olivia N., Hong Kong )

 

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I am so impressed by how efficient and quick you are to handle the volume of business that you must do. I’ve been looking over your site and you have so many different options to choose from, I have to wonder what kind of operation you run. It must be a tight ship because everything runs so smoothly. I am impressed at how you handle flower orders from all over the world.(Gillian C., Huntington WV )

 

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I lent a cup of sugar to my neighbor Caron and she returned the favor with the biggest bunch of carnations - I've never heard of a woman buying a man flowers, but I'll make an exception as Caron is the loveliest lady I've ever met. And no, we haven't decided which house we're going to live in!(John C. McLintock, Birmingham AL )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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