I started using you for flowers and gifts when I was in the U.S. Now that I'm overseas, I'm glad that I can still use you for the same things. It's almost as if I never left, except people speak a foreign language here. I guess I'm the one speaking a foreign language here, but you get the idea. Anyways, I want to say that even though I'm not in America any more, it is comforting to know that some things stay the same.(Lucy V., Stockholm )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S. , Madison WI )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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Thanks a bunch! Sometimes it seems like I have so much family that the holidays become a time of major stress. I'd like to thank you for being such a fantastic Christmas resource for gifts and just frou frou for families. (Tera V. , Ogden UT )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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The funeral for my uncle Saul was done during a week after the burial. I didn’t know this at the time, when I ordered the flowers. I found out too late, and I tried to think of every excuse I could to get those flower arrangements out of there at some point because I knew they would be, shall we say, not quite so fresh. But much to my amazement, they lasted the entire week. Even after the end of the week, my aunt took one of the white roses and put it in a vase before they removed the funeral arrangements. That rose lasted another two weeks. You have my admiration for using quality flowers.(Jess M., North Port FL )

 

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I don't know what the fuss is all about when flowers are delivered on-time. I read through some of your testimonials, and it seems like people are grateful when a company actually does what it says it's going to do. Well, I'm not buying into it. Delivering flowers is delivering flowers, and for that your company should be at the very most proud of accomplishing what you set out to do. I guess not many companies really do that, so I'll give you your due for living up to expectations. (Margaret T., Rapid City SD )

 

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Valentine's Day this year was very special. I asked my boyfriend to marry me, and after the initial shock, he said yes. I ordered several rose sprays to be delivered to his office, his apartment, and his mother's house. Then he knew something was up, and I popped him with the question. It was very important that all the flowers get to where they were supposed to go at the same time: on the same day. Thank you for getting everything right.(Ruby B., Idaho Falls ID )

 

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I will admit that my expectations weren't very high. But you absolutely blew them out of the water. I had ten different orders of flowers and plants going to eight different places, and every single one of them came out right.(Tara H. , Vilnius , Lithuania)

 

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The best way to express my appreciation for getting the flowers to a mourning household is to order more, I guess. I've used you in the past for happy things, like weddings and birthdays, but this time, when I wanted to express my sympathy, you were there for me. I'm glad you have such a selection that there are many different occasions that I can order from you for.(Eliza E. , Decatur AL )

 

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