Feedback: I was attracted to your website by the professional look of it. And I don't just mean clean graphics and a pretty presentation. I'm talking about how the function of the website - that is, sending flowers - dictated the look and feel of it. It looks like a website that would be a flower delivery company: it's warm, inviting, and easy to navigate. I do websites as a side job, and I was very impressed with the way your ordering system works. Everything's nice and organized, spelled out for the customer without being condescending. Nice job.(Marna M., Anderson IN )

 

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There’s a big smile on my granddaughter’s face because her birthday present arrived before her grandma did. The flowers were so big and bright, and beautiful, almost as big as she was! I got a lump in my throat when I saw them together, and that’s why I’m writing to you. You should know that people appreciate what you do.(Shirley H. , Lorain OH )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N. , San Luis Obispo CA )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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Your flower parties are legendary, but what I really love are the chocolate gift baskets!(Peter Simpson, Montgomery AL )

 

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About a week ago for our anniversary, I gave my wife diamond earrings, a nice dinner out and a basket of your roses. Can you believe that she hasn’t stopped talking about the flowers? I got her diamond earrings for crying out loud! I have to hand it to you guys, you really did a good job. The roses have lasted longer than any others I’ve ever given her (and, yes, she still wears the earrings).(Calvin S. , Spokane WA )

 

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I wanted to tell you that the orchids I sent my mother in the hospital really lifted her spirits. She was thrilled to see them because she has orchids at home that she hasn't seen in almost a month. They couldn't be moved, but I wanted to give her something that reminded her of home. They were delivered in the morning, and I was able to visit her in the early evening. They looked as great as I thought they would, and my mother was beaming. Thank you.(Noreen V., Porterville CA )

 

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Susan loved the roses I bought from your florist, and I’m certainly going to be coming back – we’re marrying in June!(Ciaran McCauley, Saint Louis MO )

 

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Two of my best friends in the world died this year. We're all getting on, and our families are taking care of us more and more. I just wanted to thank you for being as professional as you are about something many people find superficial and extraneous. Though some people I know consider flowers and floral decoration to be just that, decoration, I see it as more of a gift that celebrates the beauty of life. So thank you for helping give the beauty of life to some decidedly unbeautiful things, like the funerals of many friends.(Tanya D. , Grand Forks ND )

 

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I'm a last minute kind of person, so I can really appreciate the job you guys do to get things away fast and accurate. I waited way too long to send flowers to my mother on Mother's Day, but that didn't seem to faze you at all. Wonderful to be a continuing customer of yours because of things like this.(Ashlin O., Casper WY )

 

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Arsenal, PA Pennsylvania - Flowers Arsenal PA - Flower Delivery Arsenal PA -Flower Delivery Arsenal PA

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