As soon as I walked into your florist shop I was in another world - you brightened up the rest of my week(William Dack, Spokane WA )

 

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Two of my best friends in the world died this year. We're all getting on, and our families are taking care of us more and more. I just wanted to thank you for being as professional as you are about something many people find superficial and extraneous. Though some people I know consider flowers and floral decoration to be just that, decoration, I see it as more of a gift that celebrates the beauty of life. So thank you for helping give the beauty of life to some decidedly unbeautiful things, like the funerals of many friends.(Tanya D. , Grand Forks ND )

 

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My elderly father has just discovered he can send my Aunt Polly in Cardiff, Wales the most stunning flower bouquets for her 70th birthday.(Marie Reece, Tampa FL )

 

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Thank you so much for the way you handled my order. The flowers had to be there on-time, and they were there on-time. This is the fourth time I've ordered from you, and I was kind of expecting the hammer to fall and to have experienced some kind of problem, but there wasn't any. Great job.(Ginny N., Athens GA )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

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The flowers you delivered to my mother in hospital brought a smile to her face immediately. Thank you!(Julie Porteous, San Francisco CA )

 

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Your website is so easy to navigate and all the links actually WORK!!! Are you aware how wonderful this is for the average user, like me? I can't believe how many times I've been on a website and there were programming mistakes so bad that I couldn't complete the order. I guess this is one of those thank you's for actually doing your job, but you should know that actually doing one's job is not a given in today's marketplace.(May K., Ocala FL )

 

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I have used you to order flower arrangements for our business for a while now, and it's now time for me to order flowers for personal reasons. I had never gone past all of these business appropriate arrangements, so it was interesting to see what the differences were for the bouquets that are a bit more romantic. I'm going to need some advice on how to talk to the women here, but I know I'm ready, and I know that I can count on you to deliver my message to her.(Timothy R. , Istanbul , Turkey)

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O., Florence AL )

 

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Thank you for sending the magnificent flower arrangement to my aunt. She was so delighted with them and it brought a smile to her face that I had not seen since she fell ill. The flowers arrived at the hospital today and everyone stopping by her room offered a compliment. They are beautiful get well flowers and she says they brighten her room and make her feel better. What more could we ask for! (Lisa M. Morley, West Bloomfield Michigan )

 

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Already this year I’ve had roses, carnations, chocolate and a beautiful array of Thanksgiving flowers; it's good to know who is sending them, but sometimes a bigger surprise when you don't know!(John T. Dent, Milwaukee WI )

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D., Juana Diaz PR )

 

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Me and my kids love sending flowers and look for something different to send their mother in Canada whenever we pass your floral shops!(Wilhelm Schneider, Columbus OH )

 

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My son's new girlfriend advised me to buy some of your flowers for my wife's birthday this year - she was certainly right, they were the stunning and the flower delivery service is very fast indeed!(Sean Beckham, New York NY )

 

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Please accept my gratitude for delivering the flowers I ordered very well and correctly. The recipient loved them greatly. She has a better feeling for me now and I may ask her to marry me very soon. I will send her more flowers to help make this possible. I will let others know of your competence and greatness.(Janos E. , Szeged , Hungary)

 

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What a great customer service team you people have. All just for flowers from a schlump like me to his wife. You’ve really got a smooth operation going on there.(Lou J. , Atlantic City NJ )

 

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Ashmore florist, IL Illinois - Flowers Ashmore IL - Flower Delivery Ashmore IL -Flower Delivery Ashmore IL

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