The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D. , Olympia WA )

 

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Feedback: I was attracted to your website by the professional look of it. And I don't just mean clean graphics and a pretty presentation. I'm talking about how the function of the website - that is, sending flowers - dictated the look and feel of it. It looks like a website that would be a flower delivery company: it's warm, inviting, and easy to navigate. I do websites as a side job, and I was very impressed with the way your ordering system works. Everything's nice and organized, spelled out for the customer without being condescending. Nice job.(Marna M. , Anderson IN )

 

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As a busy working couple my husband and I don’t often have time to spend together outside of evenings and weekends. The flower delivery to my office last Thursday took me totally by surprise and I must admit to shedding a brief tear of joy, although I won’t be telling that to my staff! Thank you very much.(Sapphire L. Hancock, Augusta GA )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S., Madison WI )

 

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All of the flowers bouquets we ordered for our wedding were top notch, so thank you again!(Gemma Terranova, Stockton CA )

 

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Your courier managed to get the biggest flower bouquet I ever saw up 17 flights of stairs to my office just to stop them being squashed in the elevator – they were perfect, they cannot have looked better when they left your premises. I commend you.(Jayne Newman, San Antonio TX )

 

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Do you have partner sites that deliver things like books and kitchenware? I swear if every delivery company operated like you did, this world would be a better place. Everything would be bigger, more colorful, and more impressive in general when it arrived and we would all be able to buy the practical stuff for ourselves. As it is, I'm thrilled to be able to order FTD flowers, gifts, and plants from such a reputable site as yours.(Susanne H. , Des Moines IA )

 

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It seems strange to me that here in the tropics it can be trouble to find some kinds of flowers. But it's just like up there in the US with tropical flowers. Sometimes you need cold weather to grow some of these varieties of roses and asters. It's interesting the differences that climate makes. I like to order from you because you are so reliable and have a diverse selection. I also like that I can order from you when I'm down here and you're up there. Thanks.(Gabriella R. , Bogotá , Colombia)

 

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My mother loves fussing over flower arrangements and so I surprised her with a flower delivery from you last week - it would not surprise me if she insisted on something from you for every family event in the future!(Moira Grace, Columbus OH )

 

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You gave us such wonderful customer service, and I’d like to thank you personally for the lilies you sent – it gave us the chance to see my sister smile one last time.(Jackie Hill, Chicago IL )

 

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