You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I have a lot of flowers to send now because I sent some to some of the business contacts I’ve made over the years. Now it’s come to my attention that those contacts I’ve sent your flowers to have been some of the best clients my business has ever had. Coincidence? Maybe, but I thought you should know that you’re making a difference to small business people like myself. The corporate gifts you offer really do the trick.(Tonya A., Killeen TX )

 

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If flowers can look that good all of the time, then your competitors are in the wrong game!(Sid Principal, New York NY )

 

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I was a little hesitant about purchasing a flower display for my aunt’s funeral over the Internet, but my fears were quickly put aside when I saw how beautiful they were. I shouldn’t have doubted you, and I hope to have more happier reasons to use you for delivery in the future.(Tammy O., Muskegon MI )

 

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We are truly thankful to have found a reliable, fair-priced company like yours who delivers celebratory materials so efficiently and quickly. You folks have been a Godsend to small companies like mine who need to impress their clients and stay on their good side even when things go wrong.(Gigi S. , Port Arthur TX )

 

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The worst part of ordering flowers online is the sinking feeling you get that nothing is going to be delivered as you want it to be. This is true for all gifts ordered online, I think. I’ve ordered flowers from you a couple of times now, and with the efficiency you have to handle orders, I’ve come to the conclusion that the hardest part of ordering from you is making a choice of what to send!(Stacy D., Olympia WA )

 

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Thanks for delivering your flowers so early in the day. It was perfect for the lunch date that I had with a new girl that I wanted to impress. She was definitely impressed and it set the tone for the rest of the day. I owe you a lot beyond what I paid for the flowers.(Jennifer P. , Anniston AL )

 

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I love that you have all those geographical locations on your website. Do you use FTD? Oh, Duh... I just noticed that you did. I've often found myself only using FTD for sending flowers just because they seem to be very reputable, and I've never had any problems. Not to say I've had problems with other services, but this is the one I've had experience with.(Eileen R. , Texas City TX )

 

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My wife Jan has received flowers from you monthly for a year now and although I've never told her once they're from me, she does of course know - it's just a game we play to keep each other interested. Thanks go to you because I asked you to keep it anonymous!(Henry Keegan, Long Beach CA )

 

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Flower parties are a wonderful idea, and I’m so glad we stumbled across your Flower Shop. My teenage daughters are now obsessed with flowers and arranging, and it’s all down to you(Lynne King, Long Beach CA )

 

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