You gave us great customer service, and I’d like to thank you personally for the roses you sent – I was able to see my mom smile for the last time.(Rena Summers, Fort Wayne IN )

 

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Just to let you know that the flower bouquets went down perfectly - thank you for your usual prompt and efficient service.(Allana H. Ward, Montgomery AL )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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Feedback: I was attracted to your website by the professional look of it. And I don't just mean clean graphics and a pretty presentation. I'm talking about how the function of the website - that is, sending flowers - dictated the look and feel of it. It looks like a website that would be a flower delivery company: it's warm, inviting, and easy to navigate. I do websites as a side job, and I was very impressed with the way your ordering system works. Everything's nice and organized, spelled out for the customer without being condescending. Nice job.(Marna M., Anderson IN )

 

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Who invented Valentine's Day? He must have been some kind of genius. It's right in the middle of winter when we're all busy trying to keep the winter chill out of the house. It makes you stop and think about all of the people you love and who love you. I am just floored sometimes at the reaction I get from my wife when I give her flowers, especially on Valentine's Day. I think it's because it's one day where we can forget about things like de-icing the driveway and block heaters and shoveling the sidewalk. I really appreciate the things you do for guys like me.(Mark N. , Syracuse NY )

 

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I would like to thank you for helping me choose which flowers to send my wife. With gift baskets and flower bouquets to choose from, your assistant was very helpful, and my wife delighted with her roses and chocolates!(Denis Smith, Mobile AL )

 

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I emigrated to Canada in order to be with my boyfriend, yet I was still able to send flowers to my mother on her birthday. How? Via your convenient international delivery service! I believe half of Mumbai has visited my parents home to see the flowers!(Jatinda Mistry, Spokane WA )

 

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I guess we’re the only auto garage in the state that has a big bunch of flowers on show at the checkout. My dad was reluctant at first, but once he saw we were getting more female custom too he was fine – and even comes with me to your florist shop to choose!(Leanne Russell, Portland OR )

 

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Thanks just for being there. Because let's face it, men have a definite need to send flowers from time to time. The more convenient it is, the more likely it is to get done, and the more likely that the woman in the relationship is going to be pleased quicker. Say a big "Whew!" and then get ready to send some more.(Ed R. , Charleston SC )

 

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I don't think many guitar shops have a big bunch of flowers on show at the checkout. My husband was reluctant at first, but once he saw we were getting more female custom too he was OK – anything to get more female drummers, he says!(Janey T. Wallace, Denver CO )

 

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Feedback: I was attracted to your website by the professional look of it. And I don't just mean clean graphics and a pretty presentation. I'm talking about how the function of the website - that is, sending flowers - dictated the look and feel of it. It looks like a website that would be a flower delivery company: it's warm, inviting, and easy to navigate. I do websites as a side job, and I was very impressed with the way your ordering system works. Everything's nice and organized, spelled out for the customer without being condescending. Nice job.(Marna M. , Anderson IN )

 

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Is there such a thing as FTD fatigue? I hope not, because I've been using you the way I used to use a handful of other paper catalog companies. I was so pleased and satisfied about the first few orders I did from you, that I now use you exclusively. Just don't go anywhere, OK? That's really the only constructive criticism I have for you. I'm so dependent on you now that I don't know what I'd do if you went away.(Jenn J., Danville IL )

 

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This would be a good time to thank your flower delivery man for bringing all of the flowers our friends had ordered through you to our home following the birth of baby Michael.(Pamela Booker, Anaheim CA )

 

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My son Tony lives away but never fails to have flowers sent to me every week. I now know the flower delivery man personally and we’ve become good friends. Thank you for giving a middle-aged lady her second wind.(Rachel Tennant, Fort Worth TX )

 

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My sister went through a caesarian recently, and your flowers were a great comfort to her in her recuperation. Though they were intended to be congratulations on the new baby (girl, Shawna, doing fine), they also were a wonderful soothing presence in her room recovering from her operation. Everyone's fine now, and thank you for being a part of that.(Laurie S. , Richmond VA )

 

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Sending flowers to the U.S. is now so much easier since I've found a good source. I like your website and I like that you have many specialties. Most of my family lives in the Tampa, FL area, and I miss both them and the weather terribly. At least the flowers get through and they can think of me every time they see them.(Paulette S. , Kiev , Ukraine)

 

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You must take such a pride in creating the flower arrangements for weddings and the like - my daughter's wedding flowers were absolutely lovely, thanks to all concerned!(Angus McPartlind, Oklahoma City OK )

 

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