Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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I don't think many guitar shops have a big bunch of flowers on show at the checkout. My husband was reluctant at first, but once he saw we were getting more female custom too he was OK – anything to get more female drummers, he says!(Janey T. Wallace, Denver CO )

 

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My flowers were beautifully arranged; a delight to behold plus I got a lovely smile from the courier as he handed them to me!(Alisha Feldman, Fremont CA )

 

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A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H. , Valparaíso , Chile)

 

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Everyone has been complimenting me for the absolutely gorgeous bouquet of roses that I sent to my mother. They were a total hit, and I fielded a number of calls from people who got my number from my mother asking where I got them from. A lot of people in Boca Raton, FL will be calling you shortly.(Lysette B., Saginaw MI )

 

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I visited my father in the hospital this morning and was stunned to see that my flowers had arrived before I had. I know I had asked them to be delivered in the early morning, but really! He was already enjoying them, saying they reminded him of my mother and when I was a baby. We both had a good cry. He's been more willing to share his emotions with me recently, and this was a good catalyst for both of us. Thank you.(Kat B., Providence RI )

 

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There are so many things wrong in the world, so many reasons to be depressed about world events, that it just makes sense to send someone flowers. It's one of the nicest things you can do for someone. That's why I like to use your site for flower delivery, because it's so easy to brighten someone's day.(Vlad E. , Moscow , Russia)

 

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I was first attracted to your site because of your descriptions of the flower meanings. I’m in the flower trade (OK, I’m a delivery guy), and I didn’t know half the stuff that was on there. Last year, I ended up getting daisies and ivy (marriage and loyal love) for my anniversary. I’m ashamed to say that I didn’t use your site to order. The ones I got were OK, but I felt a little guilty for not ordering from you. This year, I finally ordered that same combination from you. It was a special order, so I talked with one of your service people. I was impressed with them, but that’s not why I’m writing. Both my wife and I were blown away with how much better and more professional your arrangement looked than the one I got last year. I’m glad I finally ordered something from you, and I wanted you to know that.(Ross C., Modesto CA )

 

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After an extended stay in the States, I am prepared to say that I like China better. This is not to say that I would not enjoy a life over there. I think my wife and I could enjoy a life together just about anywhere. But I have to say that I prefer my home country. I have made many friends and learned about many things that I can use now that I am back at home and teaching. One of the things I learned was how to use your website to send good-will gifts, like flowers and plants that people keep in their homes for a time. I know there are problems with both of our countries, but this is one thing we can agree on, that things that organize and make beautiful the home are well worth the effort(Li-Don W., Shanghai )

 

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Thanks for being a part of my Valentine's Day present to my boyfriend. All my friends said it was weird to get a man flowers as a gift, but I always liked getting them. He was genuinely surprised and happy to receive them, myself. He said that he had never gotten flowers before from a girl and he really liked the feeling it gave him. I'm glad that you could help me share that moment with him, and hopefully more moments like that to come.(Deirdre N., La Crosse WI )

 

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