I send my wife something floral every time I work away - it used to involve a quick browse of the Internet, until I found Wesley's. Now I use you every time because I know I'm paying for quality.(Griff Farries, Washington DC )

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N. , Lexington KY )

 

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A good way to tell if you're doing a good job is if you have repeat customers. I am what you might call an "extreme" repeat customer. I haven't counted the number of flower orders I've done with you, but it's a lot. There's a lot of people who need flowers, especially those who don't know why I continue to live on the other side of the world.(Joanne H., Valparaíso )

 

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Order flowers by morning, delivery by afternoon? I’m not used to these lightning fast deliveries. I feel kind of dangerous having all this power to be able to send flowers to anyone anywhere. LOOK OUT!!!(Olivia F. , Brownsville TX )

 

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Thank you thank you thank you! I can't believe you people came through for me again! The roses I sent to my wife are still going strong. They've lasted so long that I think she's forgotten what I did that I had to apologize by sending them to her at work. Maybe not. But still, they're around when I know that others would not have been by now. And she's happy, so I'm happy.(Victor S., Tulsa OK )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y. , New Orleans LA )

 

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I'm very gratified that one of the first thing my godson saw is the basket of flowers that I sent to the hospital. His mother is one of my best friends in the world and I couldn't be happier. I also couldn't be there, so I have to thank you for being my stand-in on one of the most important days in both of their lives. Oh, and the husband, too, I guess.(Mary I. , Avondale AZ )

 

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Greetings flower people. I don't have a keen grasp of the internet that some of the others in my generation so. But it seems to me that there are some things that you do right. For example, you show what you are going to deliver and then you deliver it. That's about it. It's very simple and it works very well. I have been witness to many deliveries and they have always generated smiles and wide eyes. (Filipe C. , Lisboa , Portugal)

 

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Just for the record, my father really likes your plants that I've been sending him. The old codger will never admit it, but he appreciates the way they brighten up his dark, dank three-room cabin in the mountains. He gives me some song and dance about them being "good for the air quality" but I know he just likes them for how they look (kind of like he chose his last two wives... ahem...) Thanks for a great gift a daughter could give a father.(Caroline E., Lafayette CO )

 

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