Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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This is the sound of me being speechless. No really. My mother-in-law has been a bear since we got married, but birthday flowers that have so far lasted three weeks have put her in hibernation so to speak. I think she’s still waiting for something to complain about in order to give us a call, but it won’t be about the birthday flowers. We have pictures!(Dee G. , Hinesville GA )

 

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Your flowers have touched the lives of many people I know, and now they've touched the life of my son and daughter-in-law. They had their first baby a couple of weeks ago, and your flowers were delivered shortly afterwards. I hope you're ready because this grandma has a lot of occasions to celebrate in the coming weeks and years where my granddaughter is going to need flowers.(Elisa F., Brussels )

 

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The funeral for my uncle Saul was done during a week after the burial. I didn’t know this at the time, when I ordered the flowers. I found out too late, and I tried to think of every excuse I could to get those flower arrangements out of there at some point because I knew they would be, shall we say, not quite so fresh. But much to my amazement, they lasted the entire week. Even after the end of the week, my aunt took one of the white roses and put it in a vase before they removed the funeral arrangements. That rose lasted another two weeks. You have my admiration for using quality flowers.(Jess M., North Port FL )

 

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I was in the USA recently, and I discovered the tradition of Thanksgiving. It's such a wonderful time to take the summer and autumn harvest and put it to good use for family that visits. I was interested to see how my American friends celebrated, and from what I understand, there is a turkey and potatoes and that's about what the similarities are between families. I like the idea of having a major holiday before Christmas that kind of celebrates autumn and all its colors. I was also impressed with the flowers. I understand that not everyone includes flowers as part of the holiday, but if my friends are any indication, everyone should have flowers. I would like to start a Thanksgiving celebration in my country, and I can start with turkey, potatoes, and autumn flowers.(Irina K. , Tallinn , Estonia)

 

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My elderly father has just discovered he can send my Aunt Polly in Cardiff, Wales the most stunning flower bouquets for her 70th birthday.(Marie Reece, Tampa FL )

 

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Flowers make a birthday party, it's such a shame not everyone uses them for such occasions. My 4 year old and her friends spent the whole afternoon decorating and redecorating the dining room and hallway of our home in anticipation of the party - and carried on doing so as a new party game!(Joseph Hemmings, Toledo OH )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K. , Escuintla , Guatemala)

 

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My younger brother has always felt like he was kind of the forgotten child in the family. He's the youngest of seven, and was the last to do everything. But he was the first to receive your flowers when I sent them to him for his birthday. It just made his day. He tried to be "cool" about it, but I could tell he was very pleased at having received such a great gift. Do you know how I knew for sure that he loved them? He's now sending your flowers to everyone else in our family. How's that for reading a man?(Wanda M. , Napa CA )

 

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I never bought anyone a bunch of flowers in my life, but then I guess that’s why I was single until my 38th birthday. Darlene loved the roses I bought from your florist, and I’m certainly going to be coming back – we’re getting wed next spring!(Don Smith, Yonkers NY )

 

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