This may sound a little silly, but I hope it doesn't. My best friend's cat died over the weekend, and I couldn't think of anything to do for her being so far away with work and all. The best thing I could think of was to send a nice sympathy bouquet. I know how close she was to that cat, and I didn't really know how to say that in words. So I let the flowers do the talking, just to let her know that I was there for her. She did eventually share her feelings with me, and I'm glad I could help. Thanks for helping me.(Kirsi R., Copenhagen )

 

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Feedback: I was attracted to your website by the professional look of it. And I don't just mean clean graphics and a pretty presentation. I'm talking about how the function of the website - that is, sending flowers - dictated the look and feel of it. It looks like a website that would be a flower delivery company: it's warm, inviting, and easy to navigate. I do websites as a side job, and I was very impressed with the way your ordering system works. Everything's nice and organized, spelled out for the customer without being condescending. Nice job.(Marna M. , Anderson IN )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V. , Nagoya , Japan)

 

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My husband and I loved the anniversary roses that he sent me. He’s not the most romantic guy on the planet, but when he ordered from you, he got everything just right, and I know that you guys had a lot to do with that. I don’t usually comment on gifts I receive, but this one touched me because it was our tenth anniversary and every year he’s gotten me something practical. It was nice to get roses. Thanks for helping him.(T. Colton , Austin, TX TX )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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When I get a spark of inspiration in the middle of the night, I can go over to the computer and with a just a couple of clicks get a gift to my mother the next day. Or my sister, or any one of my children. I thank you for making everything so easy to use and easy to order.(Janet F., McAllen TX )

 

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There's a good chance that the entire city will start to use you for sending flowers to each other. There was a small gathering of our book club where we discussed good places to send flowers from, and that's where I heard your name. It kind of exploded from there because we all started sending your flowers to our friends and telling them about it. Well, the best advertising you can do is to send people things they love, and I've heard nothing but good things, exceptional things from the folks who received them.(Rebecca P., Monroe MI )

 

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My mother sent me flowers out of the blue the other day. I called her up to find out what was going on, and she told me that she suddenly realized that she had a wonderful daughter. I almost wish there was a camera there to catch the expression on my face. The note on the card had your name on it, but that's not why I'm giving you feedback. You probably don't know exactly what happens to your flowers after their get received. Well, they're sitting on my kitchen table right now, two months after I received them. Two months! Every time I look at them, I remember what my mother said, and that has been for a long time. Thank you.(April G. , Gilroy CA )

 

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This is a strange story, I know, but I had to get flowers not just to an address, but to a specific location within that address. Worst of all, it wasn't marked anywhere. My cousin is a stand-up comedian, and the flowers for him were for his first steady gig in L.A. They had to be right off-stage behind the curtain so as he came off, the flowers would be presented to him in his hands. My God, I can't believe they were there at just the right time. I was nervous as a cockroach at a tap-dance contest, but everything worked out OK. My cousin killed the audience, got the flowers, and then called me almost out of breath and with tears in his eyes (so he said). Thanks so much.(Trish N. , Rochester MN )

 

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As a busy working couple my husband and I don’t often have time to spend together outside of evenings and weekends. The flower delivery to my office last Thursday took me totally by surprise and I must admit to shedding a brief tear of joy, although I won’t be telling that to my staff! Thank you very much.(Sapphire L. Hancock, Augusta GA )

 

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