I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J., Kenosha WI )

 

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There's only one way to describe how you handle flower orders and deliveries: TERRIFIC! I hope more people come to see that there is a true difference in quality in the work that you do, because I have been totally satisfied with the orders I've made. GREAT JOB!(Hannah C. , Salisbury MD )

 

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I liked the "White Garden" bowl so much that I almost hated to waste it on my in-laws on their anniversary. But if it makes me that happy to see it, I suppose it might help make the trip over there less stressful. Wish me luck!(Christine S. , Atascadero CA )

 

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My Mom loved her chocolate gift baskets, and the flowers I sent for her birthday. Thank you!(Rosie West, Albuquerque NM )

 

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You have my undying admiration for being a company that does what it promises. Every claim you made was and is true. I was a doubter at first, but all my doubts were dispelled this last Christmas, when I hesitantly made a huge order (over $1000) of flower displays, arrangements, and bouquets for the company Christmas party. It's a small company, so I wasn't sure if it would just add to the frivolity of the occasion or if it would be worth it in terms of employee cohesion. Well, it turned out to be both. For the first time in nine years, we did not have any turnover the first six months of the year following the Christmas party. I don't know if it was because we were throwing lousy parties before, or if it was a coincidence or what. But because I've used your flower delivery services a good deal since then and only good things have happened, I tend to think that the quality of the materials you use had something to do with it.(May S., Bangkok )

 

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I guess the virus that's been going around has finally gotten to my brother, who's been down for almost a week now. I sent him flowers from your site a couple of days ago. He tried calling, but his voice was too shot for him to say anything, so we chatted a while until he fell asleep. I wanted to pass on the message that he liked them a lot, even in the bemused, post-feminist way he has about him. And the fact that he's been sick. He means well. Thank you for providing me a way to cheer him up.(Ginny E. , Saratoga Springs NY )

 

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All comments I have received from your deliveries have been favourable, virtually to the point of ridiculousness. As an example, my Great Aunt back in Sussex (UK) immediately rang me up to "gush" all over the place about it. I mean, they're only flowers. It's incredible how much a few blooms cause people to feel giddy enough to do things like that. Cheers.(James E. , Stamford CT )

 

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I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F. , Murfreesboro TN )

 

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Thank you for all your patience and courtesy which resulted in such a spectacular display on the day. The flowers were very much the talking point of the wedding. I shall recommend you to everyone!(Murad Berg, Madison WI )

 

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I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C. , Tucson AZ )

 

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The section you have for "Corporate Gifts" is a bit of a misnomer. There are many more flower arrangements you have on your site that can be used in a corporate setting. I am thinking of some of the simpler designs on other areas of your site, including Thank You and Birthday. This just speaks to how skilled you are at putting these arrangements together.(Zelda E., Tyler TX )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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Thank you for making my day. Everything went wrong today, from a traffic jam in the morning to my son getting his first F. It was such good news to get a message from my mother letting me know that the flowers for her birthday. She was so affected by it, and I was so pleased that it made the day so much better.(May M., Yuba City CA )

 

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Mother's Day is one of those days where it seems I have too many mothers. I have to send something to my step-mother, my grandmother, my step-grandmother, my grandmother on my father's side, my sister (who is a new mom), my mother (of course), and my god-mother. Did I leave anyone out? Sheesh. Anyway, thank you for making Mother's Day a little easier to deal with. Point, click, click, click, click, FTD, blah blah blah... you get the picture.(Eliza P., Springfield OH )

 

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Thank you for being such a wonderful resource for small business to compete and communicate with larger businesses. The highly professional look that you have achieved with some of your products lends them especially well to business to business communications, and makes me look like a real star. Thanks.(Jerry W., Singapore )

 

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My sister would have simply adored the arrangement of pink roses that you did. They fit her to a tee. Her funeral was a terribly sad time, but those roses made me think of her and the happy times we had. I appreciate the lengths you went to to assemble it.(Amber M., Springfield IL )

 

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I’m with the Guard in Iraq. I couldn’t be there on our anniversary, so when I sent flowers, I wanted to get it right. And you people got it right. I say I appreciate it when someone goes out of their way to do a good job, and you did a good job. There’s a man in Beaverton who appreciates the flowers I sent him, and I can’t say he’s happy about getting the flowers and not me, but we’re both appreciative that you helped us celebrate.(Phyllis S., Madison WI )

 

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