I’m incapacitated so don’t leave the home often. Your staff are always wonderful to me, patient and helpful both when I order and when you deliver. Your gift baskets in particular help to brighten up my home and always impress my visitors.(Geena Roderick, Washington DC )

 

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Your Christmas flowers have been complimented on again and again by my neighbors, thank you!(Rhys Jones, Nashville TN )

 

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Thank you for being a company of integrity and keeping your word. I don't like to buy things off the Internet. Really I do it only when I have to. Well, now I find that I had to, so I looked you up, found out how easy it was to use and I ordered something for my brother, who's "finding himself" or something in Anchorage, AK. It's good that at least he has e-mail, because I heard about how nice the plant makes his place look within a couple of minutes of him receiving it.(Fran K., Florence SC )

 

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Top notch selection. Wonderful online ordering design and fulfillment. A joy to work with and a good deal more fun than ordering the industrial supplies that is a part of my regular job. Ordering gifts and such should be an enjoyable experience, and you made it one. Well done.(Juana F. , Mexico City , Mexico)

 

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No one ever listens to me. I tell them to order from you guys, but do they listen? They do not. I order flowers and gifts from you guys all the time, and I’ve never had occasion to be dissatisfied. By contrast, those people who don’t listen to me seem like they’re constantly complaining about how this delivery or that had some problem with it (wrong color, wrong flowers, bad quality, etc.). I have no such problems. I wish I were better PR for you guys, but no one ever listens to me.(Joanne W. , Savannah GA )

 

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Your courier managed to get the biggest flower bouquet I ever saw up 17 flights of stairs to my office just to stop them being squashed in the elevator – they were perfect, they cannot have looked better when they left your premises. I commend you.(Jayne Newman, San Antonio TX )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N. , San Luis Obispo CA )

 

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Some genius put me in charge of the flowers for the funeral of one of my classmates. I don’t mean to sound like it wasn’t a big deal, but I was surprised at how easy it was to just choose something that looked good and have it delivered. And then it looked just as good when it arrived. Then I looked like the genius.(Norma B., High Point NC )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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I liked the "White Garden" bowl so much that I almost hated to waste it on my in-laws on their anniversary. But if it makes me that happy to see it, I suppose it might help make the trip over there less stressful. Wish me luck!(Christine S., Atascadero CA )

 

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