Gift baskets are a wonderful idea and I can only wonder what will next be delivered from you? Already this year I’ve had roses, carnations, chocolate and a beautiful array of Thanksgiving flowers; I’m looking forward to Christmas, if only to see what my neighbor Percy sends me this time!(Bhadra Prakesh, Anchorage AK )

 

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Your flowers were a hit! I got several baskets as centerpieces for a Thanksgiving themed office party. Many important clients were invited during the short week before Thanksgiving to partake of our good cheer. They helped set the tone for the party and spread the good feeling amongst them all. I didn't think it would make all that much difference, but I saw the setup before the flowers arrived, and then again after they arrived. I am amazed at the difference that just adding flowers makes to an office environment. It's like it was a real reception, instead of just a makeshift common area.(Wendy T. , Richmond VA )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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Your eye-catching flower arrangements helped to make my daughters wedding go perfectly - thanks from us all!(Phillip A. Phoenix, Jacksonville FL )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V., Nagoya )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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This is just a note to let you know that my aunt's espresso gift basket arrived safely and promptly. I called to tell her it was coming, and she informed me that it was already there. In fact, she was already into the coffee. (Julia E. , Raleigh NC )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O. , Lewiston ME )

 

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I was dead set against the frivolity of having flowers at my father’s funeral. He detested frivolous things of any kind. But I must say that your flowers my wife chose for the funeral did add a certain amount of warmth to the service. I don’t know if I can explain it any better than that. I ended up being very glad that she did so.(Gabriel L., Macon GA )

 

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I’m such a dope. I must be the last woman on earth to forget an anniversary. I didn’t really consider flowers as a gift for my husband, and it was so last-minute. You people really came through for me. And... SHOCK!!! My husband really liked the flowers!(Juanita H. , Chattanooga TN )

 

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I would like to thank you for the flowers that you send to my brother. He works in a big building in Santiago that has usually a lot of delivering mistakes. I was very worried about the flowers that I sent to him. But the person on the phone assured me it would be OK. I was still worried. Until I got the message that the flowers were delivered to the right place. My brother was so surprised, he could not stop laughing at me for sending him flowers. He said no one has ever given him something so beautiful. I have been in the US for a long time. This was like extending a hand to him from the other part of the world. Thank you.(Donna J. , Evansville IN )

 

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Is it possible to have too many flowers? My new boyfriend sends them weekly, and someone is helping him - I get something different each time from gift baskets to flower bouquets - thank you whoever you are!(Sara Twinn, Shreveport LA )

 

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Thank you for being so professional about how you fulfill orders and deliver them. It makes it that much better if something goes wrong. I must say, nothing has ever gone wrong. Once, I thought something went wrong, but of course, I was wrong.(Kirsten C. , Kissimmee FL )

 

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I’m so glad you paired certain flower arrangements with their suggested uses. I have no idea what is appropriate for what. It was a great help to people like me.(Lindsey R. , Clarksville TN )

 

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My daughter's flowers were very well-received, and I'm so pleased I'm already planing my first visit to your floral shop!(Suzanne Blackburn, Charlotte NC )

 

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A big thank you to your web designers, who made it easy to choose appropriate flowers for a funeral. It was a family friend, much beloved. The flowers were a small part, but they were also an important part. Your site is wonderful and gave me some good suggestions.(Becky J., Medford OR )

 

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I must thank you on the superb flower arrangements you did for my son's wedding.(Judy Plummer, Boston MA )

 

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