I see my aunt Dierdre maybe once a year because she lives in Pennsylvania, but I always get the same greeting about how I sent a nice little vase of lilies to her for her 25th anniversary. (Yes, I know it's silver, but what can you do?) It's getting to be a little embarrassing. Because I'm usually with my sisters and my present is the only one she ever says anything about.(Clarissa R. , Grand Junction CO )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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Sometimes it seems like my children have all left me for their better lives in other places. At least they find time to let me know they are doing OK. I have been receiving flowers on my birthday and the American Mother's Day for several years. That is a nice custom I think. I noticed of late that the flowers that are coming seem brighter and cheerier, and I ask my children what's changed all of a sudden? They tell me they are using this new website. This is your website. This is your flowers that I am talking about. I am thanking you for somehow convincing them that these new flowers are a better gift because they are much prettier and last longer. I recently even myself sent some back to my daughter in London and she liked them just as much.(Lara T., Beirut )

 

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Every year, I've sent my wife roses for Valentine's Day. This year, I decided to do send something different. You know, just because. I still sent all red flowers, but just not roses. I knew she would like them, but I didn't know she would be so thrilled with them. She said it showed that I didn't do things on autopilot, that I actually thought about the present. Who knew? You make it easy to think about such things because there are so many choices. Thanks.(Dave G. , Baton Rouge LA )

 

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My mother was recently sent one of your flower bouquets for her 55th birthday. It was stunning to behold, and made a wonderful day that much better!(Kerry Dobbing, Nashville TN )

 

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You were the first florist I tried while looking for something to surprise my wife and one thing struck me you knew exactly what I wanted! The flowers were perfect, thanks very much indeed!(Julian H. Warren, Scottsdale AZ )

 

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I wish I could give you some suggestions on how to improve, but the fact is I can't think of anything you could possibly improve on. (Cammie J., Kenosha WI )

 

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It seems like anyone who uses FTD to wire flowers around the world should be sending the same things to everyone. How come when I order from you folks I always seem to get things that are better than anyone else? I swear you have your own network for just be best flowers and gifts because I can't believe that the other lower-quality places I order from can possibly be using the same network you are using.(Jessica J., St. Charles MD )

 

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The plant I sent for my son's new apartment was perfect for it, even though he didn't think so. Boys at some point dislike their mothers giving them gifts. But he later called me and said that it was the only thing with a personality he'd had over in a long time. I sent him another one from your website, and he didn't "like" that one either. But again, mom wins. I got another call later on and he told me how much he liked that one also. I know I'll never get him to buy houseplants on his own.(Elisa L. , Greenville NC )

 

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As soon as I walked into your florist shop I was in another world - you brightened up the rest of my week(William Dack, Spokane WA )

 

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