I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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How come I order from you for all my friends and family, but they all order from some schmo who can’t get it right? I tell them many many times, drop as many hints as I can, but no one listens to me and I have to suffer for it. Sheesh. I think you make it look so easy that they think anyone can do it.(Luanne B., Portland ME )

 

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I don’t have much time in my life to get things done, so I appreciate how simple it is to order things like flowers and plants and other gifts from your website. I’m taking up time now to tell you this, but I think it’s worthwhile because it will encourage you to keep doing what you’re doing.(Glory F. , Binghamton NY )

 

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I guess the virus that's been going around has finally gotten to my brother, who's been down for almost a week now. I sent him flowers from your site a couple of days ago. He tried calling, but his voice was too shot for him to say anything, so we chatted a while until he fell asleep. I wanted to pass on the message that he liked them a lot, even in the bemused, post-feminist way he has about him. And the fact that he's been sick. He means well. Thank you for providing me a way to cheer him up.(Ginny E. , Saratoga Springs NY )

 

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Your customer service people were so nice and helpful that I considered buying THEM flowers for themselves. Is that allowed?(Bea E. , Gulfport MS )

 

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I really like the FTD gift baskets you have available. Especially the ones with fruit. I think the only time my parents ever have any fresh fruit is when I send them a gift basket a couple of times per year.(Liz J. , Texarkana TX )

 

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I had screwed up every anniversary gift since we were married. Last year, I got my wife what she asked for... in the wrong size. That was a disaster. I thought flowers would be the safe choice this year. You know, nothing ostentatious or gaudy, just something small to say how much I appreciated being married to this wonderful woman. I'm very appreciative that your phone operator took the time to help me choose a bouquet. I didn't think it would get much of a reaction other than not letting me screw up another gift. But I got the warmest reception from a present that I ever got from her. I guess that wasn't too hard, since my other gifts really stunk it up, but I'm appreciative that you took the time to hold my hand through the process to get something really great. That's all I have to say.(Joey P., Santa Rosa CA )

 

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Letting you know that I've bookmarked your site, which in my book is the highest honor you can give a website. Yep, you're up there with the greats.(Garrett W., Copenhagen )

 

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I wish more companies would have the same kind of attention to detail that you have. I am amazed at the quality of the flower arrangements you send - and I’ve sent a number of them now.(Frannie S., Round Lake Beach IL )

 

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Your flowers were just the pick me up that my sister-in-law needed. She's undergoing chemotherapy for cancer and there is a lot of time spent just trying to get through. People help, of course, but I think flowers help in a different way. It's important to give reminders of what kind of beauty there is in the world and what there is beyond the hospital walls to live for. I just want to give everyone who works there a hug. Thanks.(Bonny F., Missoula MT )

 

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