I wish more companies would have the same kind of attention to detail that you have. I am amazed at the quality of the flower arrangements you send - and I’ve sent a number of them now.(Frannie S. , Round Lake Beach IL )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V. , Nagoya , Japan)

 

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My daughter's wedding was just spectacular, and more than a few tears were shed. I wanted to thank you for the flowers because they added to that feeling. The displays for the tables were tastefully gorgeous and the bride's bouquet was wonderful and just what we wanted. Despite being far from home, we managed as much family as we could stand. Thanks.(Florence H., Moscow )

 

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I never imagined the flowers would look so remarkable. My wife was delighted, and now her sister is pestering her husband for something as magnificent – I gave him your number!(Terry S. Stewart, Los Angeles CA )

 

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I wanted to thank you for helping to make the funeral of my father so beautiful. I was kind of in a fog when I ordered the flowers from you, and I don't really recall actually doing any ordering. But I guess from the selection that you have that I couldn't really go wrong. Thank everyone on your staff for me please, because they put together some great stuff.(Keiko R., Manchester NH )

 

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The way my family celebrates Christmas, you would think it was Festivus. My dad always tries to challenge someone to wrestle and we have a tinsel lined pole in the back yard that I used to practice tetherball on. I don't know if my parents have developed a sense of humor or we're all really warped. I'm glad I was able to bring some semblance of normalcy into Christmas, though, with the flowers that I sent ahead of time. They made the day seem warmer somehow and somewhat less bizarre.(Steven J., Fresno CA )

 

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I like the idea of the FTD Gift Basket because it means that I can send something truly wonderful without having to make any strenuous choices about what to send. I would never know what to send anyway. If the FTD person can just put something together, then that would be the best thing I could hope for.(Frannie P., Bismarck ND )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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I sent my mother your “fall meadow” Thanksgiving flowers as I was unable to get home for the break - I'm told they were stunning and much admired.(Keith H. Donaldson, Grand Rapids Michigan )

 

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This may sound a little silly, but I hope it doesn't. My best friend's cat died over the weekend, and I couldn't think of anything to do for her being so far away with work and all. The best thing I could think of was to send a nice sympathy bouquet. I know how close she was to that cat, and I didn't really know how to say that in words. So I let the flowers do the talking, just to let her know that I was there for her. She did eventually share her feelings with me, and I'm glad I could help. Thanks for helping me.(Kirsi R. , Copenhagen , Denmark)

 

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