My new husband and I would like to thank you for the wonderful job you did on my centerpiece and bouquet.(Carol King, Santa Ana CA )

 

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This may sound a little silly, but I hope it doesn't. My best friend's cat died over the weekend, and I couldn't think of anything to do for her being so far away with work and all. The best thing I could think of was to send a nice sympathy bouquet. I know how close she was to that cat, and I didn't really know how to say that in words. So I let the flowers do the talking, just to let her know that I was there for her. She did eventually share her feelings with me, and I'm glad I could help. Thanks for helping me.(Kirsi R., Copenhagen )

 

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Greetings flower people. I don't have a keen grasp of the internet that some of the others in my generation so. But it seems to me that there are some things that you do right. For example, you show what you are going to deliver and then you deliver it. That's about it. It's very simple and it works very well. I have been witness to many deliveries and they have always generated smiles and wide eyes. (Filipe C. , Lisboa , Portugal)

 

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I was a little hesitant about purchasing a flower display for my aunt’s funeral over the Internet, but my fears were quickly put aside when I saw how beautiful they were. I shouldn’t have doubted you, and I hope to have more happier reasons to use you for delivery in the future.(Tammy O. , Muskegon MI )

 

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I saw your site mentioned in a blog, so I decided to give you a try. I've been completely satisfied so far and I have mentioned it in my own blog. There's a good chance you might get more people from the blog scene over here because of the mentions made by people like me. (Justine P. , Bonn , Germany)

 

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I wanted to tell you that I ordered flowers for my cousin's birthday in Saõ Paulo, Brazil. Our family has always been very close, and I've been working in the U.S. for a very long time. I'm always glad to share some of the success I've had, but it was nice to show that I still appreciate everyone back home as a family also. It was very gratifying to hear that the delivery went smoothly and that it was a terrific experience for everyone to get such beautiful flowers to a different country. I don't know whether it was you or FTD that had the bigger hand it making it special, but I have a feeling that whatever the case, you were a big part of it. Thanks.(Lupe H., Minneapolis MN )

 

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I have a lot of flowers to send now because I sent some to some of the business contacts I’ve made over the years. Now it’s come to my attention that those contacts I’ve sent your flowers to have been some of the best clients my business has ever had. Coincidence? Maybe, but I thought you should know that you’re making a difference to small business people like myself. The corporate gifts you offer really do the trick.(Tonya A., Killeen TX )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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My flowers were beautifully arranged; a delight to behold plus I got a lovely smile from the courier as he handed them to me!(Alisha Feldman, Fremont CA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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