Re: the sunflower arrangement. I don’t think you meant for this to be an anniversary thing, but I really liked it and I thought my husband might, too. He’s not a flowers person, but it went over well. Thanks.(Margaret I. , Greenville SC )

 

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I liked the "White Garden" bowl so much that I almost hated to waste it on my in-laws on their anniversary. But if it makes me that happy to see it, I suppose it might help make the trip over there less stressful. Wish me luck!(Christine S., Atascadero CA )

 

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Whoever did the flower arrangements for my sister's wedding must be congratulated he or she must have some sort of affinity with the flowers, they looked so natural!(Steve Shields, San Jose CA )

 

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Once again, the power of flowers shows that business really does get done by greasing the skids. I could not even get someone to handle my phone call for a prospective client until I sent flowers to the rep's receptionist. They do open doors. Thanks for helping me see exactly what I could get and where I could get it to.(Celeste L., Turlock CA )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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The best way I can express my appreciation to you for delivering my mother's flowers on time for Mother's Day is to order more flowers for Father's Day. It's great because I can say it's a gift for my Dad, but my mother will be the one to enjoy them, and I'll get mom points. You have to understand that mom points are more valuable than dad points. Thanks.(Joan S. , Lodi CA )

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E., Port St. Lucie FL )

 

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For some things, anticipation is part of the fun. Not for flowers. I want them where there supposed to be when I want them there. I commend you on having the great service and efficiency to make sure that happens. I haven't been let down by you yet, and I have high standards. I just wanted you to know that I appreciate what you're doing..(Stacy S., Temple TX )

 

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I said to my husband that flowers would cheer him up on his 40th, but until we visited your florist shop neither of us really knew how special flowers look!(Libby Dodds, Saint Petersburg FL )

 

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Thank you for making at least one daughter in this world very happy. On the occasion of her first apartment by herself, her mother and I sent her a couple of arrangements of you more colorful flowers & baskets. My daughter was nearly in tears as she thanked us for what was for her an unexpected gift. We have had problems in our family, and it was nice for once to see that someone is being appreciated and someone else is doing the appreciating. Thanks for handling this with care.(Marcie W. , Longview WA )

 

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I love your fruit basket gifts! I send them to everyone everywhere. Trust me, I've used those so-called fruit specialists and the quality is so uneven. I had to take more than a few calls from people who asked me to send them again because the fruit was actually rotten. Just a few months ago I had a friend who told me that the oranges she got were growing a fungus. But now that I use you people for sending my precious fruit gifts, I've had no such problems. What kind of service is that? Now I'm a wild woman with the fruit basket gifts. Try and stop me!(Dee U., Farmington NM )

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N., Lexington KY )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V., Coeur d'Alene ID )

 

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A note to say thank you for the gorgeous flowers you did for our wedding, they were absolutely beautiful. It's so nice to meet people who are so obviously enjoying the job they do and take such a pride in doing it(Bhadra Zia, Akron OH )

 

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I would never have thought to send flowers to my brother to congratulate him on getting a new job. Before I sent him flowers, I wouldn't have suspected that he liked getting them. Maybe he wouldn't have suspected that either. But that was his day when he first went to work. He had the flowers right in front of him as he described the view from his office window. I've never heard him more excited.(Tracy J. , Alexandria LA )

 

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I send thank you flowers to a lot of people, and I set up a lot of complicated events, so I can appreciate it when nothing goes wrong with a delivery. I have had people give me very positive feedback on the flowers that you send to them, and they may have persuaded a few people to make an appearance at one of my events. Now I say thank you to you.(Alissa Y. , Tel Aviv , Israel)

 

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Thank you for the flowers you sent to my mum on a very special Mother's Day - this year I was able there and see the look on her face!(Julie Ward, Saint Paul MN )

 

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