I am consistently amazed at how fresh and terrific the flowers you send are. I am often there when the flowers arrive because I send them to parties that I go to. I used to be nervous about how they would go over, but not anymore. I have come to take you for granted. I hope that's not too arrogant of me to say.(Frances N. , Simi Valley CA )

 

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I emigrated to Canada in order to be with my boyfriend, yet I was still able to send flowers to my mother on her birthday. How? Via your convenient international delivery service! I believe half of Mumbai has visited my parents home to see the flowers!(Jatinda Mistry, Spokane WA )

 

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I wanted to tell you that the orchids I sent my mother in the hospital really lifted her spirits. She was thrilled to see them because she has orchids at home that she hasn't seen in almost a month. They couldn't be moved, but I wanted to give her something that reminded her of home. They were delivered in the morning, and I was able to visit her in the early evening. They looked as great as I thought they would, and my mother was beaming. Thank you.(Noreen V., Porterville CA )

 

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Is there such a thing as FTD fatigue? I hope not, because I've been using you the way I used to use a handful of other paper catalog companies. I was so pleased and satisfied about the first few orders I did from you, that I now use you exclusively. Just don't go anywhere, OK? That's really the only constructive criticism I have for you. I'm so dependent on you now that I don't know what I'd do if you went away.(Jenn J. , Danville IL )

 

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Your floral shop is always the most well-presented and I love your roses quartet vase!(Diana Thompson, Washington DC )

 

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Thanks for everything you helped me with this year. In my immediate and extended but close family, there have been three weddings, two christenings, a funeral, six Mother's Day gifts, three Valentine's gifts, and geez, so many others occasions to send flowers and baskets. Just thanks for being a reliable part of it all.(Daria P. , Ithaca NY )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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I don't get around as much as I used to. Let me explain. I am now in a wheelchair because of a degenerative disease. I find that I am relying more and more on Internet services to help me do day-to-day things. I have used a good number of online flower delivery sites, but yours is clearly the best. You have an advantage in the layout and usability of your website and also of the selection you have for people to choose from. I also noticed that you tend to be a bit faster than other places. I appreciate all the work that must go into doing things like that as well as you do, so I'd like to say thanks.(Madeline P. , Elmira NY )

 

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It's so nice to meet people who take such a pride in their job the gorgeous flowers you did for our wedding were just something else!(Lisa M. York, Los Angeles CA )

 

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I tried several florists both on the phone and online while looking for flowers to surprise my wife with on our 25th anniversary (and boy was she surprised!) and one thing struck me about you – you knew exactly what I wanted straight away. Thanks very much for helping us have such a happy anniversary.(Wilson Hutchinson, Philadelphia PA )

 

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Thanks for helping me shut my mother-in-law up with the beautiful arrangement of white daisies and yellow roses with the big happy face on the jar. Good Lord, that woman can sling out the insults without even batting an eye, but she had nothing bad to say about that birthday gift, and it kept her quiet and thoughtful the entire evening. I appreciate the lengths you went to in order to put things like that together so that people like me can get more satisfaction out of life.([name withheld] , Orlando FL )

 

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I received one of your gift baskets from my sister in Paris, Texas, last weekend. I was expecting flowers when the courier pulled up outside, so imaging my surprise to receive a "Junk Food Bucket"! Perfect for a lazy birthday!(John Van Der Velde, San Antonio TX )

 

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I was amazed at the sheer amount of choices for just Sympathy on your site. They are all so lovely and wonderful. I especially like your white baskets. Don’t take this the wrong way, but I hope I never have to use too many of them. One brother in the hospital was enough.(Pauline S. , Spartanburg SC )

 

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Thanks for delivering your flowers so early in the day. It was perfect for the lunch date that I had with a new girl that I wanted to impress. She was definitely impressed and it set the tone for the rest of the day. I owe you a lot beyond what I paid for the flowers.(Jennifer P., Anniston AL )

 

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I had screwed up every anniversary gift since we were married. Last year, I got my wife what she asked for... in the wrong size. That was a disaster. I thought flowers would be the safe choice this year. You know, nothing ostentatious or gaudy, just something small to say how much I appreciated being married to this wonderful woman. I'm very appreciative that your phone operator took the time to help me choose a bouquet. I didn't think it would get much of a reaction other than not letting me screw up another gift. But I got the warmest reception from a present that I ever got from her. I guess that wasn't too hard, since my other gifts really stunk it up, but I'm appreciative that you took the time to hold my hand through the process to get something really great. That's all I have to say.(Joey P., Santa Rosa CA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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I don’t know how you did it, but not only did you help me resolve a persistent credit card issue with my card company, you also found time to deliver the flowers I ordered in time for my niece's first violin recital. I think we were still on the phone when the delivery went through. Now that's service!(Tania E., Bloomington IN )

 

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Bryn Mawr florist, CA California - Flowers Bryn Mawr CA - Flower Delivery Bryn Mawr CA -Flower Delivery Bryn Mawr CA

 

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