It's so nice that I can send things and they actually get there. It's a problem of mine, that I'm not by nature a trusting person. And it seems to me that the Internet was not built for people like me. How can I possibly know that what I order is going to be taken seriously and is not some elaborate thirteen year old's practical joke? Well, at least I know that your site is both serious and friendly. All deliveries arrived as promised.(Jan T. , Rotterdam , Netherlands)

 

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No one ever listens to me. I tell them to order from you guys, but do they listen? They do not. I order flowers and gifts from you guys all the time, and I’ve never had occasion to be dissatisfied. By contrast, those people who don’t listen to me seem like they’re constantly complaining about how this delivery or that had some problem with it (wrong color, wrong flowers, bad quality, etc.). I have no such problems. I wish I were better PR for you guys, but no one ever listens to me.(Joanne W. , Savannah GA )

 

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I’ve been burned before by fly by night operations on the Internet. You can understand why I hesitated before purchasing anything. But I’m glad it all turned out and you are trustworthy enough to have won my business for the foreseeable future. I send a lot of flowers in my line of work, so I know what I’m talking about.(Jill B., Lubbock TX )

 

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My guitarist son has taken to slipping a single red rose between the strings on the headstock when playing live - I suspect the sale of roses will be increasing!(Janis T. May, Albuquerque NM )

 

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I simply love all the choices that you have. I like that you have other things besides just flowers, like plants and FTD baskets of gift foods. That's good choices right there. I sent one of the baskets to a friend and he liked it very much. I sometimes wish someone would send me one of those, but maybe I can send myself one one day.(Wilma N., Midland TX )

 

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Is there a worse holiday to miss than Mother's Day? I sailed right over it last year, and I suddenly noticed a palpable sheet of ice in my mother's voice over the phone ever since then. That is, until this year's Mother's Day, when I managed to skiff over to your website and order the most impressive thing I could find (which wasn't easy, because there's a lot of impressive stuff). Now, there's no ice and I'm the talk of the town. All she really needed was something beautiful to look at for a couple of months and now I'm the favorite child.(Pearl D. , Chico CA )

 

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I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O. , Denton TX )

 

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I couldn't think of a centerpiece for the Christmas table until I saw your arrangement of white roses. How perfect, I thought to myself. They worked out just fine, but I had to order a second one at the last minute because of some *ahem* uninvited guests. At least the flowers were nice.(Cristyl W., Albany NY )

 

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I am very appreciative that you allow users to order the various flower arrangements in order of least expensive to most expensive. That's really helpful for those times when I have a budget, which is all the time. It's helpful for me when I know where the cutoff is for what I can send for any given occasion.(Mona S. , Algiers , Algeria)

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N., Lexington KY )

 

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