You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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After five years of marriage, I started to notice that things had slowed down considerably. I like the comfort of being in a relationship, but I also like the romance also. I came across your website by accident while looking for a place to vacation (long story), and I thought why do we need to take a vacation when we could just have each other and do something different where we are? I sent my husband a very feminine flower basket at work just to embarrass him and get him thinking about how much I have affected his life and his mine. We had the best time just staying home that weekend and spending the money we would have spent on the vacation on different things for each other. Thank you.(Victoria F., Cheyenne WY )

 

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I had screwed up every anniversary gift since we were married. Last year, I got my wife what she asked for... in the wrong size. That was a disaster. I thought flowers would be the safe choice this year. You know, nothing ostentatious or gaudy, just something small to say how much I appreciated being married to this wonderful woman. I'm very appreciative that your phone operator took the time to help me choose a bouquet. I didn't think it would get much of a reaction other than not letting me screw up another gift. But I got the warmest reception from a present that I ever got from her. I guess that wasn't too hard, since my other gifts really stunk it up, but I'm appreciative that you took the time to hold my hand through the process to get something really great. That's all I have to say.(Joey P. , Santa Rosa CA )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O., Lewiston ME )

 

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Thank you for sending the magnificent flower arrangement to my aunt. She was so delighted with them and it brought a smile to her face that I had not seen since she fell ill. The flowers arrived at the hospital today and everyone stopping by her room offered a compliment. They are beautiful get well flowers and she says they brighten her room and make her feel better. What more could we ask for! (Lisa M. Morley, West Bloomfield Michigan )

 

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The centerpiece and bouquet combination was truly astonishing! I had no idea flowers could look so good and my mother and her new husband were exceptionally happy! Thank you so much!(Henrietta Starling, Milwaukee WI )

 

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The best reason I have found to send flowers is so that someone will know I'm thinking of them even when I'm not there. Thank you for making it such a nice experience to order and send flowers to my friends and family.(Allie E. , Bratislava , Slovakia)

 

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I was used to sending flowers and choosing from, maybe, twenty or thirty different arrangements. Good grief! With your custom arrangements and almost unlimited possibilities of cut flower assortments, I can send any birthday arrangement I want at any time of year! Wow!(Joan E., Nashua NH )

 

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I’ve ordered my Hanukkah flowers from you on a strong recommendation from my sister-in-law. You did an amazing job with her Thanksgiving flowers; I know you won’t let me down!(Barbara Dixon, Yonkers NY )

 

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I don't think many guitar shops have a big bunch of flowers on show at the checkout. My husband was reluctant at first, but once he saw we were getting more female custom too he was OK – anything to get more female drummers, he says!(Janey T. Wallace, Denver CO )

 

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