There are so many reasons to distrust the companies that you find on the Internet, even flower delivery companies. Bless you for being one of the good guys.(Brittany L., Prague )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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I recently ordered a number of flower bouquets from you, and I wasn't exactly expecting them all to be right. Well, not only were they all right, they were all exquisite! I got more comments from the folks I sent them to from these flowers than from any of the other gifts I've sent to them over the years. Thank you.(Melanie G., Pascagoula MS )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V., Prescott AZ )

 

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I get so many flowers from my admirer and I now know the flower delivery man personally!(Dominic Dearden, Glendale AZ )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V. , Seaside CA )

 

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Thanks for bringing some of me to the people back home. My work doesn't allow for a whole lot of a social life, or any other type of life to speak of, but I occasionally do get to send flowers back to Chicago. It's a long way from home, but with flowers I can say to my friends and family that I haven't forgotten about them and that they still mean something to me.(Maggie J., Taegu )

 

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Boy, you guys are great. Thanks for the service I received just to send a plant to my mother in Sheboygan. I love Russia and its many layers, but I've been homesick for a long time now. It's going to be a while before I get to be home again, but it feels like every time I send a gift over there, I'm sending a little piece of me also.(Ross D., St. Petersburg )

 

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Thanks for smashing flowers that you sent to my grandmamma on her 90th birthday. They were wonderful and still going strong, as is she!(Rodney Cotton, San Francisco CA )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N., Billings MT )

 

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I never imagined I could cheer my mother up so easily simply by sending flowers!(Estefani McKinstry, Birmingham AL )

 

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You delivered a very tasteful and elegant Expression of Love vase full of roses to my sweetheart back in Tacoma, WA about three weeks ago. It makes me believe that this long-distance relationship is going to work out with her when I get calls and e-mails about how much emotion just a simple gesture like this brings up in her. It makes me feel like we have something very special between us even though we're separated by hundreds of miles. Thank you for helping.(Louis L. , Reno NV )

 

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Your Flower Delivery service is the best, and thanks for the birthday treat - chocolates with flowers!(Di Ayres, Nashville TN )

 

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My daughter had a piano recital while I was on a business trip in Florida. It nearly killed me that I couldn’t be there. The flowers you sent didn’t nearly make up for what I missed, but it was the next best thing. When I got back, I was almost in tears that I missed it, but all she could talk about were the flowers.(Mary N., San Rafael CA )

 

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The flowers you delivered to my mother in hospital brought a smile to her face immediately. Thank you!(Julie Porteous, San Francisco CA )

 

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A big thank you to whoever is behind your operation. My nervousness at ordering things off of the Internet was unfounded and unwarranted. I have a good deal to be thankful for this year, including the reliability of your delivery operation. My son off in America studying his breeches off gets American plants for his off-campus apartment directly from his mum and myself. I understand they help clean the air, and believe me, his flatmate will thank us for clearing the air around him.(Ian P. , Dublin , Ireland)

 

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My mother has just discovered the Internet and sent his sister in County Sligo, Ireland two lovely flower bouquets for her birthday and Christmas. Sending flowers over such a distance is a miracle, and my father and I would like to thank you all.(Allanah Kerry, Los Angeles CA )

 

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