Thank you so much for your professionalism and competence. I had exactly one day to send two dozen roses to a friend of mine who was shipping out for Iraq from San Diego. For some reason, the wire services were down -- or so I was told by two other flower delivery companies. I don’t know how you were able to get my order there in time, but you did. You weren’t my first choice, but you were definitely my final choice.(Alissa K., Memphis TN )

 

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I tried one of those cut rate (pardon the pun) online flower delivery sites, and I now know there is a reason they are so cut rate. I don't exactly know how this all works, but I'm convinced now that it makes a difference who you decide to use when you order flowers, after getting more than one order screwed up. You'd think I would have learned after the first time, but we're stubborn people.(Diane R. , Madera CA )

 

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I would recommend your service to anyone! My kids love receiving flowers, even the boys, and look for something different to send their mother in hospital each time they pass your florist shops(Kim Jones, Richmond VA )

 

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I guess the virus that's been going around has finally gotten to my brother, who's been down for almost a week now. I sent him flowers from your site a couple of days ago. He tried calling, but his voice was too shot for him to say anything, so we chatted a while until he fell asleep. I wanted to pass on the message that he liked them a lot, even in the bemused, post-feminist way he has about him. And the fact that he's been sick. He means well. Thank you for providing me a way to cheer him up.(Ginny E. , Saratoga Springs NY )

 

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I did some comparative shopping before I bought any flowers. It was my mother's birthday, so they had to be perfect. In my research, I came to the conclusion that your service is the best. I wanted you to know that I didn't just "come across" your site or your company randomly. I looked at all the FTD affiliates, all the choices I could have made. But I made an informed choice to order your flowers for my mother because yours had the best selection at the best prices. I'm very glad I used you, and so is my mother. (Gloria N., Merced CA )

 

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I insist on fresh flower bouquets sent to my wife’s office every week; from there, I take a small sample and put them on my desk. I also make sure I have some in the courtroom to ease the atmosphere. You could say I’m a bit of an expert – a spray of chestnut blossom with white lilies is my favorite combination – but I know your personnel are far more knowledgeable than me, as you demonstrate on the phone each week!(George Askey, Wichita KS )

 

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I was blown away by the sheer creativity in the Contemporary collection. They're all very elegant and modern at the same time. I really like that you have a wide selection that includes flower arrangements like this one. I don't think I'll be able to run out of things to send.(Stacey U., Hightstown NJ )

 

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My dad was reluctant to send his new lady friend flowers at first, but once he saw your floral shop he was amazed, and couldn't stop himself - six months on he's still sending her flowers!(Chrissie Buckle, Akron OH )

 

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I see my aunt Dierdre maybe once a year because she lives in Pennsylvania, but I always get the same greeting about how I sent a nice little vase of lilies to her for her 25th anniversary. (Yes, I know it's silver, but what can you do?) It's getting to be a little embarrassing. Because I'm usually with my sisters and my present is the only one she ever says anything about.(Clarissa R., Grand Junction CO )

 

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I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F. , Murfreesboro TN )

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R. , South Lyon MI )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y. , New Orleans LA )

 

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The receptionist in the hotel I recently stayed in recommended you to me, and now I send my wife something floral every time I work away.(Milton Morton, Kansas City MO )

 

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Thank you for helping me get my girlfriend back. I never really gave much thought to flowers. I found your website by chance, and I managed to get some good ideas Please say thank you to whoever put them together for me. I guess flowers really do make a difference.(Trey M. , Utica NY )

 

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There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O. , Florence AL )

 

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For my daughter’s 21st, I decided she would like one of your gift baskets - it went down a treat!(Helen Womack, Washington DC )

 

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I bought my wife flowers for the first time last week - I think I found out where I've been going wrong all these years! I'll be sending one of your flower bouquets next time!(Dave Carter, Philadelphia PA )

 

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