I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O. , Denton TX )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K. , Escuintla , Guatemala)

 

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I call a spade a spade, and I wouldn’t hesitate to tell you that you screwed something up or got an order wrong or something else like that. But the fact is, you’ve never let me down. I’ve ordered from you six times now, and no order has ever been messed up in any way. If you can satisfy an old curmudgeon like me, you must be doing something right.(Jack E., Gainesville FL )

 

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Your website is so easy to navigate and all the links actually WORK!!! Are you aware how wonderful this is for the average user, like me? I can't believe how many times I've been on a website and there were programming mistakes so bad that I couldn't complete the order. I guess this is one of those thank you's for actually doing your job, but you should know that actually doing one's job is not a given in today's marketplace.(May K. , Ocala FL )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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The flowers you delivered to my mother in hospital brought a smile to her face immediately. Thank you!(Julie Porteous, San Francisco CA )

 

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Just for the record, my father really likes your plants that I've been sending him. The old codger will never admit it, but he appreciates the way they brighten up his dark, dank three-room cabin in the mountains. He gives me some song and dance about them being "good for the air quality" but I know he just likes them for how they look (kind of like he chose his last two wives... ahem...) Thanks for a great gift a daughter could give a father.(Caroline E., Lafayette CO )

 

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The blue flowers you sent for me to my wife on the birth of our son were very well received, and both mother and baby are doing very well!(Henry Kent, Nashville TN )

 

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I love the idea of the vineyard basket! My cousin lives near Napa Valley, so what am I going to do, send her wine? The basket has all the other stuff that goes with wine, and very good stuff I might add. Even the basket itself is lovely.(Holly M., Rock Hill SC )

 

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I’m such a dope. I must be the last woman on earth to forget an anniversary. I didn’t really consider flowers as a gift for my husband, and it was so last-minute. You people really came through for me. And... SHOCK!!! My husband really liked the flowers!(Juanita H., Chattanooga TN )

 

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