The “broken heart” flower stand arrangement was just perfect for my brother’s funeral. He died after a long, lingering illness, so it wasn’t a shock, but we wanted to think of it as an end to his suffering. The broken heart idea was perfect and it gave everyone a sense of how he lived as well as how he died.(Liz A. , College Station TX )

 

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Mother's Day is one of those days where it seems I have too many mothers. I have to send something to my step-mother, my grandmother, my step-grandmother, my grandmother on my father's side, my sister (who is a new mom), my mother (of course), and my god-mother. Did I leave anyone out? Sheesh. Anyway, thank you for making Mother's Day a little easier to deal with. Point, click, click, click, click, FTD, blah blah blah... you get the picture.(Eliza P. , Springfield OH )

 

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I can think of few things that are as rewarding as sending flowers to someone you love. Thank you for making this process easier and actually enjoyable.(Margo L. , Pottstown PA )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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I was astonished to discover I can order a flower delivery internationally, but not as surprised as my father in Kufstein, Austria, who for some reason still maintains the flowers were flown over from the USA!(Doris M. Meier, Rochester NY )

 

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I thought I’d give you an idea. I paired the broken heart roses with a few of the hope and honor crosses. They both have the same visual theme of the red crossing through the white field, but the two of them together at the funeral said just the right thing without having to use any words. I’m so grateful that you have these different things we can put together like a language in flowers.(Kiersten H. , Panama City FL )

 

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I use the Internet all the time to order things. I like to think that I get the best prices for everything. But I am writing to tell you that when I order flowers, I used to go with the absolute lowest price. But it just became too embarrassing for the recipient when inexpensive flowers came to mean cheap flowers. Now, I’ve learned to do it right and order flowers through you guys. I mean, the whole reason to send flowers is to make a good impression, right?(Delphine E. , Santa Cruz CA )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V., Seaside CA )

 

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The play of “Romeo & Juliet” I recently saw had an amazing amount of flowers which I believe were from you - your flower arrangements are the talk of the campus!(Julie Thompson, Glendale CA )

 

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I came to you for flowers and I left with gift baskets. How did that happen? I can vouch for the Espresso Yourself and Chocolate Madness baskets because those are ones that I gave to my co-workers. There's so much to choose from and so many people who need gifts!(Shirley T., St. Joseph MO )

 

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Thanks very much for the flowers my son sent for my birthday - your flower delivery man said he was very clear as to what he wanted - I got 2 flower bouquets!(Liz P. Dent, Louisville Metro KY )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y. , New Orleans LA )

 

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My dad was reluctant to send his new lady friend flowers at first, but once he saw your floral shop he was amazed, and couldn't stop himself - six months on he's still sending her flowers!(Chrissie Buckle, Akron OH )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N. , Billings MT )

 

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A single smell from a single rose can turn a dull day into glorious one. Thanks to your flower shop I have a different buttonhole prepared daily, and live life in a perpetual summer(Richard Brand, Phoenix AZ )

 

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It's not easy to trust that things will happen when you click those little icons on the screen. It doesn't seem like the real world when you do that. I just want to tell people that I can vouch for your website. I've tried it and it works fine. The flowers were lovely and the delivery was professional. Whatever you're doing, keep on doing it.(Alicia S. , Altoona PA )

 

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Thank you for sending everything on time. It was important that everyone get their birthday flowers on the right days -- all within several days of each other around Mother's Day as luck would have it. I have done this before with many different gift delivery companies, but never one place for all six birthday girls. I was so satisfied with your service that I'm going to do this again next year.(Brian H., St. George UT )

 

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