Can you believe I've had the opportunity to send the "It's a boy" balloons three times in the last month? The last two were unexpected, so I'm glad that you are on the Internet so I can order at any time of the day, at a moment's notice. I notice you are affiliated with FTD. I remember them from their commercials a while ago. It's one of the reasons that I started using you.(Lindsey G., Janesville WI )

 

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Thanks for helping me shut my mother-in-law up with the beautiful arrangement of white daisies and yellow roses with the big happy face on the jar. Good Lord, that woman can sling out the insults without even batting an eye, but she had nothing bad to say about that birthday gift, and it kept her quiet and thoughtful the entire evening. I appreciate the lengths you went to in order to put things like that together so that people like me can get more satisfaction out of life.([name withheld], Orlando FL )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O., Brooksville FL )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

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I recently met two internet friends for the first time and arranged a flower delivery to coincide with my arrival. Paul’s wife, Juliette, was delighted with the “Burst of Joy” bouquet, and it certainly helped to break the ice! We’re firm friends now, thanks to you.(Bryan Dry, Lincoln NE )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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What a fantastic bouquet I got this morning! I received a lovely arrangement of flowers from a friend who lives across the country, and your name was on it. I love it! The flowers and foliage are all so fresh and lively, and such a nice scent too. This is probably the best kind of advertising you can do, is to hook people who have already received their flowers from you. They, like me, are most likely to order something from you for someone else because they've already seen just how great the flowers are and how great the reaction from them is going to be.(Kate B., Monterey CA )

 

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I have to complain a little bit. The picture on your website did not do the flower arrangement justice, and it looked like I spent more on my step-mother's Mother's Day present than on my mother's present. It was so lovely and wonderful that I had to keep reassuring my mother that didn't spend too much on it. *sigh* I wish there was a warning somewhere on your website that said the flowers may be more spectacular than they appear.(Gabi G. , Greensboro NC )

 

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Thank you for helping me get my girlfriend back. I never really gave much thought to flowers. I found your website by chance, and I managed to get some good ideas Please say thank you to whoever put them together for me. I guess flowers really do make a difference.(Trey M. , Utica NY )

 

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Thank you for the large bouquet of red carnations you delivered for my date last weekend. She was very impressed and I expect to be seeing her again!(George Pew, Baltimore MD )

 

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I am consistently amazed at how fresh and terrific the flowers you send are. I am often there when the flowers arrive because I send them to parties that I go to. I used to be nervous about how they would go over, but not anymore. I have come to take you for granted. I hope that's not too arrogant of me to say.(Frances N. , Simi Valley CA )

 

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My mom and dad have been married for fifty-seven years. I have never seen the tears in my mothers eyes that I did when she got flowers that I ordered from you for their anniversary. I couldn’t believe how much those flowers had affected her. Thank you.(Tracey N., Winston-Salem NC )

 

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Thank you about that you're such a great place. I don't understand women. Flowers seem to help with that. You can know exactly what they're feeling when they're holding flowers that you just gave them. I think you're a great place because you help people understand women better. (Torrey P., Wausau WI )

 

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I see my aunt Dierdre maybe once a year because she lives in Pennsylvania, but I always get the same greeting about how I sent a nice little vase of lilies to her for her 25th anniversary. (Yes, I know it's silver, but what can you do?) It's getting to be a little embarrassing. Because I'm usually with my sisters and my present is the only one she ever says anything about.(Clarissa R., Grand Junction CO )

 

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There are a few reasons why I send flowers and a few more why I send flowers using you for delivery. I've been here for about a year now and I realize just how much I've come to rely on resources such as yourselves to do things that I used to take for granted.(Elizabeth D. , Montevideo , Uruguay)

 

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You have my undying admiration for being a company that does what it promises. Every claim you made was and is true. I was a doubter at first, but all my doubts were dispelled this last Christmas, when I hesitantly made a huge order (over $1000) of flower displays, arrangements, and bouquets for the company Christmas party. It's a small company, so I wasn't sure if it would just add to the frivolity of the occasion or if it would be worth it in terms of employee cohesion. Well, it turned out to be both. For the first time in nine years, we did not have any turnover the first six months of the year following the Christmas party. I don't know if it was because we were throwing lousy parties before, or if it was a coincidence or what. But because I've used your flower delivery services a good deal since then and only good things have happened, I tend to think that the quality of the materials you use had something to do with it.(May S., Bangkok )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O. , Little Rock AR )

 

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