Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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My mother and I thank you for the flowers. I sent them to her for her birthday to be delivered to her house, but there was an accident, and now she's in the hospital. I appreciate that I was able to change the address before they got sent, because she hasn't been back at her house for a while now. It's sad that her birthday flowers turned into get well flowers, but she appreciated them no matter what the occasion was.(Florence D., Bend OR )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D. , Portsmouth NH )

 

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I visited my father in the hospital this morning and was stunned to see that my flowers had arrived before I had. I know I had asked them to be delivered in the early morning, but really! He was already enjoying them, saying they reminded him of my mother and when I was a baby. We both had a good cry. He's been more willing to share his emotions with me recently, and this was a good catalyst for both of us. Thank you.(Kat B., Providence RI )

 

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Graciously I must commend you on superb flower arrangements for the recent union of my son and his beautiful wife. I can only imagine you were assisted by the gods as I have never seen such a display with my own eyes.(Anwar Khan, Louisville Metro KY )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O. , Lewiston ME )

 

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Your flower delivery for my 19 year old was "fantastic!” They were truly amazing and put the finishing touch to her birthday party(Gill Hargreaves, San Diego CA )

 

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I visited my father in the hospital this morning and was stunned to see that my flowers had arrived before I had. I know I had asked them to be delivered in the early morning, but really! He was already enjoying them, saying they reminded him of my mother and when I was a baby. We both had a good cry. He's been more willing to share his emotions with me recently, and this was a good catalyst for both of us. Thank you.(Kat B. , Providence RI )

 

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My confession is this: you weren't my first choice for sending flowers, but you were recommended by my assistant, who I guess had had a good experience. I wouldn't have even told you about this, but my initial hesitation was based on the my experience with other Internet delivery companies. I'm glad I was wrong about you, and I'm glad my assistant was right. I don't know if your partnership with FTD was responsible for that (I don't think that really has much to do with it). All the flowers got to the right places and within the right timeframe.(Patricia R. , South Lyon MI )

 

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My art supplies shop takes a weekly flower delivery from you, and I have to say it has increased business - our customers are often stopping to sketch the still life, with your flowers as the main attraction!(Judy Walton, Saint Paul MN )

 

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As a society, we tend to send flowers out of feelings of guilt for not being in a place we would normally be. Before the advent of automobiles and airplanes, we wouldn't stray too far from home (except in a few cases), and so we didn't have a need for sending gifts through the mail, or the Internet, or using FTD, or some other wire service. But we are products of our times, and because even nuclear families are so far flung, and because husbands and wives often live and work on different continents from one another, we have this need to send gifts to one anther in lieu of being there. What we're acknowledging is that we usually do what we can to make compromises between how we would like to live and how we would like to be close to one another. It's apparently socially acceptable to be apart like this as long as we can send each other things that remind us of this emotional connection even though there's no physical connection. ROCK ON, BROTHER!!!(Rey V. , Nagoya , Japan)

 

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Thanks for being such a good place to order flowers from. I really liked the selection you had, but that wasn't everything. I also liked the way you delivered the roses to my family back home. I heard from my brother that they were nice and that everybody liked them. I'm going to order from you again.(Paula B. , Valdosta GA )

 

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My mother sent me flowers out of the blue the other day. I called her up to find out what was going on, and she told me that she suddenly realized that she had a wonderful daughter. I almost wish there was a camera there to catch the expression on my face. The note on the card had your name on it, but that's not why I'm giving you feedback. You probably don't know exactly what happens to your flowers after their get received. Well, they're sitting on my kitchen table right now, two months after I received them. Two months! Every time I look at them, I remember what my mother said, and that has been for a long time. Thank you.(April G., Gilroy CA )

 

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I work 200 miles from home, and don't always get home for special events. Thanks to your flower delivery system I was still able to send flowers to my sister on her birthday!(Stanley Jefferson, Baltimore MD )

 

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There is now a small group of small businesses in this area, like mine, that regularly use your services. I've been promoting you to everyone I know ever since I discovered your fantastic company. Now we send each other office plants and things and also outside our circle. You probably know how wonderful you are, but I bet it's nice hearing it from others.(Dee L., Redding CA )

 

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Your flowers were a hit! I got several baskets as centerpieces for a Thanksgiving themed office party. Many important clients were invited during the short week before Thanksgiving to partake of our good cheer. They helped set the tone for the party and spread the good feeling amongst them all. I didn't think it would make all that much difference, but I saw the setup before the flowers arrived, and then again after they arrived. I am amazed at the difference that just adding flowers makes to an office environment. It's like it was a real reception, instead of just a makeshift common area.(Wendy T., Richmond VA )

 

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There is one thing that people should know before they order from your website. Those flowers that you deliver last a long, long time. The rosebuds that I sent to my mother for her birthday were still around by the time my father's birthday came around. He didn't accept that as part of his gift, though.(Amber W., Singapore )

 

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