Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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Your flower delivery for my 19 year old was "fantastic!” They were truly amazing and put the finishing touch to her birthday party(Gill Hargreaves, San Diego CA )

 

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I am consistently amazed at how fresh and terrific the flowers you send are. I am often there when the flowers arrive because I send them to parties that I go to. I used to be nervous about how they would go over, but not anymore. I have come to take you for granted. I hope that's not too arrogant of me to say.(Frances N. , Simi Valley CA )

 

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There were four bouquets of Mother's Day roses sent to my mother, each from myself and my three siblings. I will be a sore winner and say I ordered from you guys, and guess which flowers lasted longest? That's right. That's right, I said. Uh huh. Oh yeah. Mother's Day belongs to me, baby. At least until I tell my siblings about you, and then I'll have to find something else to be better at.(Lucy E. , Vineland NJ )

 

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Thanks for delivering your flowers so early in the day. It was perfect for the lunch date that I had with a new girl that I wanted to impress. She was definitely impressed and it set the tone for the rest of the day. I owe you a lot beyond what I paid for the flowers.(Jennifer P., Anniston AL )

 

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I’m not one to take credit for the efforts of others, but I’ll admit to a little cheating. When people ask where I got those magnificent arrangements of flowers, I tell them that I did them myself. I took some flower arranging classes, and it sounds credible. But I wanted to clear my conscience because I’m not exactly good advertising for you. Whew! That felt better.(Glory K. , York PA )

 

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I appreciate that in the flower world FTD is like the phone company, so every florist has to use it. But I'd like to say that I think you guys are different. Because of some credit card issues, I used more than one flower delivery company to order some accent flowers for a Christmas family celebration. I was stunned at the differences between the flowers I ordered from other sites and the flowers I ordered from yours. I don't know how you do these things, but you have won me over permanently.(Gladys N., San Luis Obispo CA )

 

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I know you can't see it, but there's a big smile on my face because I finally got my father to break his long silence to my brother. They haven't seen eye to eye for years and have spoken in at least that long. I was able to get them together for my birthday, and the way I convinced them to come was to send each of them a note from me along with bouquets of flowers. It was the last thing I could think of to do, because these are not normally two men who would be affected by flowers. Hopefully, they regarded me as their reason for coming together, but the flowers helped if only to impress on them just how serious I was. Thanks.(Maria D. , Madrid , Spain)

 

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My mother loves fussing over flower arrangements and so I surprised her with a flower delivery from you last week the first bunch of flowers that she hasn't rearranged!(Cary Black, Indianopolis IN )

 

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I just sent some Valentine's Day roses to someone I've been admiring from afar for a while now. As I am writing this they are on route to him, and I don't know how he's going to react. I don't know if it's such a good idea that you have same day delivery, because it doesn't give me a chance to think everything through before things start to happen. I'm getting ahead of myself, I know, but I can't help it. I have all of this nervous energy, wondering what the reaction will be. The best I can do right now is to say thank you for being there when I made the choice to jump in with both feet.(Lisa C., Kokomo IN )

 

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I have this feeling that I’m helping my mother build an FTD greenhouse. I sent her a plant last year and it’s still alive. That in itself is a miracle. Now, for the first time in my life, she’s actually requested what kind of present she wants for her birthday. She wants another plant. A DIFFERENT plant from last year. Boy oh boy, I’ve finally found something that puts her in a good mood! And you’ve got enough of a selection for years to come!(Bonita M., Springfield MO )

 

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Thank you for sending the magnificent flower arrangement to my aunt. She was so delighted with them and it brought a smile to her face that I had not seen since she fell ill. The flowers arrived at the hospital today and everyone stopping by her room offered a compliment. They are beautiful get well flowers and she says they brighten her room and make her feel better. What more could we ask for! (Lisa M. Morley, West Bloomfield Michigan )

 

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Order flowers by morning, delivery by afternoon? I’m not used to these lightning fast deliveries. I feel kind of dangerous having all this power to be able to send flowers to anyone anywhere. LOOK OUT!!!(Olivia F. , Brownsville TX )

 

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Thank you for always being there. When I wake up in the middle of the night and remember that I need to send my uncle Robbie a birthday present, you are right there waiting to take my order.(Caitlin S., Erie PA )

 

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Your courier managed to get the biggest flower bouquet I ever saw up 17 flights of stairs to my office just to stop them being squashed in the elevator – they were perfect, they cannot have looked better when they left your premises. I commend you.(Jayne Newman, San Antonio TX )

 

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When I told people where I got the flowers for my anniversary, they didn’t know who I was talking about, but now they, and many other people, know your name. Thanks so much.(Daria L., Lansing MI )

 

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Some genius put me in charge of the flowers for the funeral of one of my classmates. I don’t mean to sound like it wasn’t a big deal, but I was surprised at how easy it was to just choose something that looked good and have it delivered. And then it looked just as good when it arrived. Then I looked like the genius.(Norma B. , High Point NC )

 

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