How do you get your flowers to last so long? Our anniversary was weeks ago, and the roses are still going strong. Roses aren’t supposed to last this long, are they?(Phoebe E. , Temecula CA )

 

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We get flowers in daily for the hospital reception where I work, ordered direct from your florist shop.(Lex Thompson, Glendale AZ )

 

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You people change lives. OK, maybe that’s an overstatement. As a society, we generally send flowers at important milestone occasions like weddings, funerals, graduation, birthdays, anniversaries, etc. But maybe that’s why you’re in the business that you’re in. Organizations like you and FTD must have a number of people in the industry who love what you do and are interested in being a part of these life changing events. (Cammie R., Hagerstown MD )

 

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I love the idea of the vineyard basket! My cousin lives near Napa Valley, so what am I going to do, send her wine? The basket has all the other stuff that goes with wine, and very good stuff I might add. Even the basket itself is lovely.(Holly M., Rock Hill SC )

 

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I love your baskets! Oh, and the vases are nice, too. Such a selection, and it's all very nice.(Madeline D. , Jacksonville NC )

 

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I heard from my sister this morning that the flowers I ordered were so wonderful. Thanks for providing me with enough choices that I could choose the flower arrangement that was the most appropriate for her. That's really all I wanted to say, thank you.(Catherine G., Wichita Falls TX )

 

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When I say that my father enjoyed the flowers that I sent him, that would be a tremendous understatement. He not only thanked me for them, he thanked me for them in person. You have to understand that he rarely leaves his apartment anymore, and that this was such an unexpected event that I was speechless.(Janice S., Burlington NC )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O. , Little Rock AR )

 

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My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

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It wasn’t until I presented my girlfriend with roses from your floral shop that she finally said yes to marrying me. Thanks!(John Maine, Kansas City MO )

 

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The best reason I have found to send flowers is so that someone will know I'm thinking of them even when I'm not there. Thank you for making it such a nice experience to order and send flowers to my friends and family.(Allie E., Bratislava )

 

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My kids love sending flowers and look for something different to send their grandmother in hospital whenever we pass your florist shops!(Fiona Kettlewell, Colorado Springs CO )

 

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All I wanted to do was send some roses to my girlfriend. And you have four pages of roses to choose from? How am I supposed to choose? No, seriously, I was able to make an informed choice by calling and speaking to one of your phone people. She was really great and didn't judge me at all for why I needed to send roses. That's all anyone really wants, isn't it?(Andy P. , Yakima WA )

 

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My great-grandmother’s funeral was much more sober than any other funeral I’ve been to (to many of them), and I couldn’t figure out why. Finally, it dawned on me, the flowers were wholly inappropriate for the setting. They were the whole color, the wrong style, and too ostentatious for the scene. I found out that the person in our family who normally orders the flowers (from you) had asked someone else to do it this time, and he ordered from someone else. While I don’t blame this other company entirely for the inappropriateness of the flowers - because he’s pretty much a dullard about these things - I am positive that had he ordered from you things would have been different.(Ellie O. , Lewiston ME )

 

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I don't know the first thing about flowers but the lady in your florist shop helped me buy a lovely flower bouquet for my wife's birthday. If you can teach me to appreciate flowers, you can teach anyone!(Raymond Terrace, Tucson AZ )

 

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It's so fantastic that I can call up your website, where you're based in the States, and have you deliver a couple of plants to a great friend in L.A. on the occasion of completing her chemotherapy. I love that you're actually in the U.S., and that I can send gifts directly to other people over there with a kind of confidence one normally doesn't feel when using the internet. I appreciate it deeply and thank you for doing such a wonderful job.(Mary K. , Bray , Ireland)

 

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I wanted to tell you that I ordered flowers for my cousin's birthday in Saõ Paulo, Brazil. Our family has always been very close, and I've been working in the U.S. for a very long time. I'm always glad to share some of the success I've had, but it was nice to show that I still appreciate everyone back home as a family also. It was very gratifying to hear that the delivery went smoothly and that it was a terrific experience for everyone to get such beautiful flowers to a different country. I don't know whether it was you or FTD that had the bigger hand it making it special, but I have a feeling that whatever the case, you were a big part of it. Thanks.(Lupe H. , Minneapolis MN )

 

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