I wanted to tell you that I ordered flowers for my cousin's birthday in Saõ Paulo, Brazil. Our family has always been very close, and I've been working in the U.S. for a very long time. I'm always glad to share some of the success I've had, but it was nice to show that I still appreciate everyone back home as a family also. It was very gratifying to hear that the delivery went smoothly and that it was a terrific experience for everyone to get such beautiful flowers to a different country. I don't know whether it was you or FTD that had the bigger hand it making it special, but I have a feeling that whatever the case, you were a big part of it. Thanks.(Lupe H. , Minneapolis MN )

 

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Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L., Mayaguez PR )

 

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I decided to be audacious this year and send my boyfriend, who is in Peru with his family for the moment, a series of flower bouquets. One a day for a week until his birthday. The reason it was so audacious is that his family is in the florist business and use FTD every day. I’m not sure if they were sending the flowers to themselves down there, but the gesture has warmed them to me (finally), and I’ll be seeing Gabriel very soon. Thank you very much for your service.(Lucy I., Fayetteville AR )

 

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My twin boys arranged a flower delivery from you for my 35th birthday; I’ve got to say I was so happy I cried. Thank you very much, I just wish I could find out who gave them the idea and hug them!(Katie Keegan, Tucson AZ )

 

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I wanted to give you some feedback. I don't have any feedback, though. My only feedback is to say that sending flowers is very easy and very little trouble. I can send gifts to China and America in the same order. It is a crazy world, but it is good that I can do this through you. (Ravin U., Kuala Lumpur )

 

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Here in France, they celebrate Mother's Day at the end of the month in May instead of in the middle, so I have to remember to keep on my toes around April. But sometimes it kind of sneaks up on me and I need some help to get flowers very quickly to my mother. This is where you come in. No matter how late I am, you are always ready to take my order and be able to deliver it on the correct day. Thanks for saving me from permanent mother humiliation.(Jacqueline S. , Lyon , France)

 

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I am very appreciative that you allow users to order the various flower arrangements in order of least expensive to most expensive. That's really helpful for those times when I have a budget, which is all the time. It's helpful for me when I know where the cutoff is for what I can send for any given occasion.(Mona S., Algiers )

 

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This is just a note to let you know that my aunt's espresso gift basket arrived safely and promptly. I called to tell her it was coming, and she informed me that it was already there. In fact, she was already into the coffee. (Julia E., Raleigh NC )

 

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I walk past your floral shop on my way to work and regularly make a purchase to liven up the classroom!(Keri Bailey, San Diego CA )

 

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I received one of your gift baskets from my parents in Japan recently who had ordered them online. Thank you for embracing the power of the Web, otherwise I would never have had such a wonderful gift from so far away, from the two people I love dearest.(Haru Takahashi, Buffalo NY )

 

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