Your courier managed to get the biggest flower bouquet I ever saw up 17 flights of stairs to my office just to stop them being squashed in the elevator – they were perfect, they cannot have looked better when they left your premises. I commend you.(Jayne Newman, San Antonio TX )

 

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A note to say thank you for the gorgeous flowers you did for our wedding, they were absolutely beautiful. It's so nice to meet people who are so obviously enjoying the job they do and take such a pride in doing it(Bhadra Zia, Akron OH )

 

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Too many times, I've found myself sitting at home on the computer instead of outside enjoying the landscape and the people. I've found that if I think about the people in my life back in the US that I want to keep in my life, I have more ability to meet new people and experience new things. That's the whole reason why I took this job, was to experience a different culture. I want to let you know that you help me doing that, even if that's a selfish reason for sending flowers, it helps me think of the people that I want to keep in my life for when I go back, whenever that might be. The fact that it gives them a good feeling when they get your flowers is just icing on the cake. (Sienna D. , Kosice , Slovakia)

 

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My recently bereaved son is an artist and appreciates the inner as well as the outer beauty of most objects. For his birthday we gave him a nice bunch of flowers to liven up his studio and all he could do was start painting them. I think they had a remarkable effect on him, thank you very much.(Sheila McKinstry, Des Moines IA )

 

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The flowers I sent to my son and daughter-in-law for a congratulations on purchasing a new house actually got there. I mistakenly sent them to the new house address without thinking about escrow and even move-in time. I couldn't be there in person because I'm overseas, so I had to suffer through a night of thinking, "what did I forget?" It didn't hit me until my son called to say they were very appreciative of the flowers I sent. It was then that I remembered giving the wrong address on the form, and I became more confused because they actually got delivered to the right place. I'm bursting with pride at my kids being able to afford houses and I'm also red in the face because I can't even figure out where they are now! Anyways, thanks for following up and being so persistent about the delivery.(Beryl I. , Middletown OH )

 

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My mother has just discovered the Internet and sent his sister in County Sligo, Ireland two lovely flower bouquets for her birthday and Christmas. Sending flowers over such a distance is a miracle, and my father and I would like to thank you all.(Allanah Kerry, Los Angeles CA )

 

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There's a new mother and baby that would like to thank you for the lovely and elegant dendrobium orchid delivered shortly before the baby was delivered. It was the first gift to arrive and it was waiting for me in the room when we all got back. I am writing this on a palm computer in the hospital. I wanted to indicate my appreciation to you, and I am also feigning being busy with something while my mother-in-law is trying to talk to me about the correct raising of my child. I've been dreading this moment, but she's the one who sent the orchid, so I guess I'll eventually have to sit through this lecture. Thank you for being a purveyor of beautiful things. I won't hold it against you that my mother-in-law was the one to make the order. Wish me luck.(Theresa A. , Dayton OH )

 

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I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O. , Brooksville FL )

 

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We had a combination Christmas and Chanukka this year, so we had arrangements of blue and white flowers intermixed with arrangements of red and green flowers, just like our family. It was kind of strange, but everyone enjoyed the symbolism of it and it sparked a lot of intense and productive conversation. I'd like to thank you for making it possible.(Wendy R., Concord CA )

 

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How great was Mother's Day this year? I sent two, count 'em, two sets of roses to my mother this time. Once on the week before to announce my arrival, and once to arrive on Saturday at my hotel so I could bring them over. They were extremely fresh and had a wonderful scent (which my mother commented on also). The whole week was a wonderful experience. Thanks.(Gloria G., Gainesville GA )

 

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I am not the type of person who writes these kinds of testimonials, but I was suddenly struck by how professional and terrific you are. I can't hold my tongue any longer. I'm adding to the sea of voices you seem to have that say just how wonderful and terrific you are. I've been sending you flowers for about a year now, and in that time I need both hands to count the number of times other general delivery companies have screwed things up.(Ruth-Anne A., Marysville WA )

 

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I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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Thank you for being so professional about how you fulfill orders and deliver them. It makes it that much better if something goes wrong. I must say, nothing has ever gone wrong. Once, I thought something went wrong, but of course, I was wrong.(Kirsten C. , Kissimmee FL )

 

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Christmas was very beautiful this year thanks to you. I love all your holiday choices, but it was hard to choose. (Ted C. , Akron OH )

 

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I'm sorry for the confusion, but thanks for getting the flower delivery sorted once I was able to give you the correct address - Thank you!(Marcus Holder, Saint Petersburg FL )

 

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Thank you for helping this family make the transition to having a Jewish daughter. I recently started my conversion to Judaism after marrying into the faith. My family has not exactly been running up to congratulate me on my choice. They've been largely non-religious, but they celebrate Christmas like every other American family. I was surprised to see that my mother decked out the whole house for a hanukkah celebration, because I didn't know they would be going all out for me. It was very gratifying that though they couldn't say that they supported my choice, they were showing support anyway. Thanks for allowing my mother to order some holiday appropriate flower arrangements so that she could feel better about having me in the house.(Catherine D., Gdansk )

 

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My cousin in New York keeps telling me to go up there, but what? Am I going to leave this place where I call paradise? I can afford a much better lifestyle than even my New York cousin. So I send flowers to him for fun with notes like "I am now on the beach and doing work at the same time." I have never been to New York, but I don't think you can do that. But your flowers to deliver to him are wonderful and a good way to live better.(Inez R. , Maracaibo , Venezuela)

 

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