I've ordered flowers from you before, but this was the first time I did fruit baskets. I don't know why I waited so long, I got so many compliments on my good taste (and yours). Everyone I sent them to was very impressed and wanted to know where I got them. You now have several more customers.(Sascha M. , Nashville TN )

 

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You have just created a monster. I am going to be an unpaid sales rep for you for the next month! I can’t believe what great service you provide for plant delivery, and bet that I’ll be shouting from the rooftops just how wonderful you are.(Bea K. , Santa Clarita CA )

 

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I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V. , Seaside CA )

 

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It's so fantastic that I can call up your website, where you're based in the States, and have you deliver a couple of plants to a great friend in L.A. on the occasion of completing her chemotherapy. I love that you're actually in the U.S., and that I can send gifts directly to other people over there with a kind of confidence one normally doesn't feel when using the internet. I appreciate it deeply and thank you for doing such a wonderful job.(Mary K., Bray )

 

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I really like the FTD gift baskets you have available. Especially the ones with fruit. I think the only time my parents ever have any fresh fruit is when I send them a gift basket a couple of times per year.(Liz J., Texarkana TX )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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Thank you so much for the care you put into the arrangement and order of the flowers that I sent to my sister in the hospital. She and her new baby, Jeromy, are doing fine and are enjoying the flowers. Her husband Rick was there also, but we won't talk about him. I saw them sitting in a preferred position on the table next to her. It was very gratifying.(Michelle C. , Slidell LA )

 

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I am very appreciative that you allow users to order the various flower arrangements in order of least expensive to most expensive. That's really helpful for those times when I have a budget, which is all the time. It's helpful for me when I know where the cutoff is for what I can send for any given occasion.(Mona S., Algiers )

 

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It’s hard on my family for me to be overseas so often. I send a lot of flowers, so I know what I’m talking about when I say that you and your company have a great thing going. Keep it up!(Janey M., Manchester )

 

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I would never have thought to send flowers to my brother to congratulate him on getting a new job. Before I sent him flowers, I wouldn't have suspected that he liked getting them. Maybe he wouldn't have suspected that either. But that was his day when he first went to work. He had the flowers right in front of him as he described the view from his office window. I've never heard him more excited.(Tracy J. , Alexandria LA )

 

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Thank you for your quality and high standards. I see my mother about every three weeks. Mother's Day was a surprisingly nice affair, with my white roses gleaming in the sunlight on my mother's antique sewing table in the solarium. Three weeks later, they were still there - buds open, but looking just as white and wonderful as they were earlier. (Jenn I., Jackson MI )

 

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There I was, in the middle of the night, buying flowers for my daughter who’s away at college. Just a little reminder that she still has a mom, but not so much of a reminder that she gets that tone in her voice: “mah-ahmmm.”(Susan H. , Fort Collins CO )

 

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Sarah and I were thrilled with the fantastic wedding flowers. The flower bouquets were beautiful and lasted into the night. Thank you for making our wonderful day look beautiful.(Shirley Hall, Anaheim CA )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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I just wanted to say that the bouquet I ordered for my parents’ anniversary arrived right on time and touched my mother to tears. It was a special order of white and yellow rosebuds, which my dad used to give to her every Saturday when they were dating. He has Alzheimer’s now, and sometimes forgets things like that, but the anniversary roses seemed to bring him back also. We all had a good cry. Carol.(C. Mullanen, Flint MI )

 

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My daughter had a piano recital while I was on a business trip in Florida. It nearly killed me that I couldn’t be there. The flowers you sent didn’t nearly make up for what I missed, but it was the next best thing. When I got back, I was almost in tears that I missed it, but all she could talk about were the flowers.(Mary N., San Rafael CA )

 

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My husband and I were touched by the flowers sent to our son in hospital following his accident. I'm told that you were sensitive and professional as the flowers were ordered, so thank you from us all.(Mehboob Edwards, Oakland CA )

 

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Craig Beach florist, OH Ohio - Flowers Craig Beach OH - Flower Delivery Craig Beach OH -Flower Delivery Craig Beach OH

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