I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E., Port St. Lucie FL )

 

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This is a strange story, I know, but I had to get flowers not just to an address, but to a specific location within that address. Worst of all, it wasn't marked anywhere. My cousin is a stand-up comedian, and the flowers for him were for his first steady gig in L.A. They had to be right off-stage behind the curtain so as he came off, the flowers would be presented to him in his hands. My God, I can't believe they were there at just the right time. I was nervous as a cockroach at a tap-dance contest, but everything worked out OK. My cousin killed the audience, got the flowers, and then called me almost out of breath and with tears in his eyes (so he said). Thanks so much.(Trish N., Rochester MN )

 

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After my last order from you I realized that I normally go to three grocery stores to get all the food for my family, four different drug stores, at least two departments stores for appliances, and we have a rotation of five or six different restaurants we go to and are happy with. But I only use you guys to send flowers, balloons, and gifts. You are really a one-stop shop.(Candice M. , Lakeland FL )

 

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The help you gave me finding suitable flowers for my wife's birthday was excellent customer service, thanks to all of you.(Chris Angell, Houston TX )

 

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There are so many reasons to distrust the companies that you find on the Internet, even flower delivery companies. Bless you for being one of the good guys.(Brittany L., Prague )

 

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My wife insists I take flowers with me when I travel away from home as a mark of good fortune, and favors flowers from your shop. There must be something in it – I’ve never been in an accident in 7 years of life on the road.(Junko Suzuki, Tampa FL )

 

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This is a strange story, I know, but I had to get flowers not just to an address, but to a specific location within that address. Worst of all, it wasn't marked anywhere. My cousin is a stand-up comedian, and the flowers for him were for his first steady gig in L.A. They had to be right off-stage behind the curtain so as he came off, the flowers would be presented to him in his hands. My God, I can't believe they were there at just the right time. I was nervous as a cockroach at a tap-dance contest, but everything worked out OK. My cousin killed the audience, got the flowers, and then called me almost out of breath and with tears in his eyes (so he said). Thanks so much.(Trish N. , Rochester MN )

 

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My best day this year was seeing the look on my five-year-old's face when she saw the giant package of flowers that my father sent to her on her first day of kindergarten. They arrived early, to my surprise, so that Linden could see them before she went. It was a special start to a special day, and she wanted to bring them to let the rest of the class enjoy them. By all accounts, they did. I don't know if this would have been possible with another flower distributor, but I'm glad they were possible with you. I sent my thank you's to Linden's grandfather, and now I'm sending you my thank you's.(Ashley E., Williamsport PA )

 

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My mother has been an inspiration to me my whole life. Every time I go to her for advice, she is patient, understanding, and always has words of wisdom for me. It is absolutely the least thing I could do to send her flowers on Mother's Day, especially with everything I owe her. But she's got such a great attitude about life, she breaks down in tears that her daughter could be so kind as to bring her flowers. And I'm proud to call you folks a collaborator with me on Mother's Day. Thank you very much.(Candy S. , San Angelo TX )

 

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You should be very proud of the job you and your staff does in order to get everything just so. If the quality of your flowers and the promptness of delivery is any indication, your organization is something to be admired. You understand how business works, and I appreciate that my corporate gifts will be delivered and ultimately received in the spirit in which they were intended. I mean to say that since you are an Internet business, you are able to understand how other Internet businesses work and how much of an impression needs to be made in order to get and retain clients.(Angie D. , Portsmouth NH )

 

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