I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V., Seaside CA )

 

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Thanks for helping me shut my mother-in-law up with the beautiful arrangement of white daisies and yellow roses with the big happy face on the jar. Good Lord, that woman can sling out the insults without even batting an eye, but she had nothing bad to say about that birthday gift, and it kept her quiet and thoughtful the entire evening. I appreciate the lengths you went to in order to put things like that together so that people like me can get more satisfaction out of life.([name withheld], Orlando FL )

 

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I did some comparative shopping before I bought any flowers. It was my mother's birthday, so they had to be perfect. In my research, I came to the conclusion that your service is the best. I wanted you to know that I didn't just "come across" your site or your company randomly. I looked at all the FTD affiliates, all the choices I could have made. But I made an informed choice to order your flowers for my mother because yours had the best selection at the best prices. I'm very glad I used you, and so is my mother. (Gloria N. , Merced CA )

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N., Lexington KY )

 

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I couldn't be there to give my sympathy in person, but I was able to be there in spirit thanks to the flowers that I sent from your site.(Lena G. , Bucharest , Romania)

 

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This is a strange story, I know, but I had to get flowers not just to an address, but to a specific location within that address. Worst of all, it wasn't marked anywhere. My cousin is a stand-up comedian, and the flowers for him were for his first steady gig in L.A. They had to be right off-stage behind the curtain so as he came off, the flowers would be presented to him in his hands. My God, I can't believe they were there at just the right time. I was nervous as a cockroach at a tap-dance contest, but everything worked out OK. My cousin killed the audience, got the flowers, and then called me almost out of breath and with tears in his eyes (so he said). Thanks so much.(Trish N., Rochester MN )

 

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I still cannot believe what a difference a nice bunch of flowers makes to a bedroom – or maybe it’s just the ones I get from you?(Mark Feldman, Hialeah FL )

 

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I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V. , Coeur d'Alene ID )

 

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My mother sent me flowers out of the blue the other day. I called her up to find out what was going on, and she told me that she suddenly realized that she had a wonderful daughter. I almost wish there was a camera there to catch the expression on my face. The note on the card had your name on it, but that's not why I'm giving you feedback. You probably don't know exactly what happens to your flowers after their get received. Well, they're sitting on my kitchen table right now, two months after I received them. Two months! Every time I look at them, I remember what my mother said, and that has been for a long time. Thank you.(April G., Gilroy CA )

 

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My fiancee and his friends, for some odd reason, decided to take a cross-country trip to California and back. Just to remind him why he's coming back, I decided to send flowers to him at each of their stops along the way. I sent a total of eight bouquets of yellow flowers, four over and four back. I know it completely embarrassed him in front of his friends, but I figured if he was able to withstand them for that amount of time in that situation, he was the right guy. He was the right guy. It took a lot of coordination to get it all right in the right places at the right time. Thanks for getting everything to where they needed to be.(Galen I., Bangor ME )

 

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