You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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The fact that my brother knows what flowers are was pretty astonishing, but when I read the card on the Christmas flowers and saw they were from him I nearly keeled over! And they are lovely, thank you so much!(Erica Willis, San Antonio TX )

 

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I never thought flowers were for me, but I guess since you send them so quickly my boyfriend can make up with me quicker when we have a disagreement! He would thank you himself but he’s on the phone ordering me some more right now!(Brooke Nicholson, Tulsa OK )

 

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What a fantastic bouquet I got this morning! I received a lovely arrangement of flowers from a friend who lives across the country, and your name was on it. I love it! The flowers and foliage are all so fresh and lively, and such a nice scent too. This is probably the best kind of advertising you can do, is to hook people who have already received their flowers from you. They, like me, are most likely to order something from you for someone else because they've already seen just how great the flowers are and how great the reaction from them is going to be.(Kate B. , Monterey CA )

 

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I'll say this to you, if you can make a website that is easy enough for my father to use, you've really accomplished something. He's a total technophobe, so it was such a surprise when I saw your name on the delivery. I thought to myself, "You mean my dad used the Internet successfully?" It was a revelation. Now that I am ordering from you, I see how he might have been able to order from you will no trouble at all. My whole family are now customers of yours!(Sharon T., Sherman TX )

 

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Your handsome courier managed to get the biggest flower bouquet to my office in just under 10 minutes – they were perfect, and so was he.(Edgar Wallace, Tampa FL )

 

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Sometimes it seems like my children have all left me for their better lives in other places. At least they find time to let me know they are doing OK. I have been receiving flowers on my birthday and the American Mother's Day for several years. That is a nice custom I think. I noticed of late that the flowers that are coming seem brighter and cheerier, and I ask my children what's changed all of a sudden? They tell me they are using this new website. This is your website. This is your flowers that I am talking about. I am thanking you for somehow convincing them that these new flowers are a better gift because they are much prettier and last longer. I recently even myself sent some back to my daughter in London and she liked them just as much.(Lara T. , Beirut , Lebanon)

 

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I can't believe sometimes just how wonderful you guys are. You are always above expectations and you go the extra mile to make ordering flowers almost as great an experience as receiving them.(Frances A., Concord NC )

 

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I saw the Yellow and Lavender delight flower arragnement of daisies, roses, and -- of all things -- larkspur. It reminded me so much of my mother that I just ordered it for her birthday on the spot. She loves those colors, and she loved those flowers. It was special for both of us as I heard her voice on the phone. Thanks.(Julia R. , Jefferson City MO )

 

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My disabled son arranged a flower delivery for my birthday; I was so happy I cried. Thank you very much for your patience with him!(Garry Paterson, Madison WI )

 

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Thank you for being a company of integrity and keeping your word. I don't like to buy things off the Internet. Really I do it only when I have to. Well, now I find that I had to, so I looked you up, found out how easy it was to use and I ordered something for my brother, who's "finding himself" or something in Anchorage, AK. It's good that at least he has e-mail, because I heard about how nice the plant makes his place look within a couple of minutes of him receiving it.(Fran K. , Florence SC )

 

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I never bought anyone a bunch of flowers in my life, but then I guess that’s why I was single until my 38th birthday. Darlene loved the roses I bought from your florist, and I’m certainly going to be coming back – we’re getting wed next spring!(Don Smith, Yonkers NY )

 

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My mother has been an inspiration to me my whole life. Every time I go to her for advice, she is patient, understanding, and always has words of wisdom for me. It is absolutely the least thing I could do to send her flowers on Mother's Day, especially with everything I owe her. But she's got such a great attitude about life, she breaks down in tears that her daughter could be so kind as to bring her flowers. And I'm proud to call you folks a collaborator with me on Mother's Day. Thank you very much.(Candy S., San Angelo TX )

 

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I tried one of those cut rate (pardon the pun) online flower delivery sites, and I now know there is a reason they are so cut rate. I don't exactly know how this all works, but I'm convinced now that it makes a difference who you decide to use when you order flowers, after getting more than one order screwed up. You'd think I would have learned after the first time, but we're stubborn people.(Diane R., Madera CA )

 

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I like that you can add extras to the arrangements you send for a reasonable charge. I sent the Butterfly Basket and added a balloon onto it for my best friend's birthday. I saw those butterflies and it made me think of her. She was very happy with it when she received it. Great job!(Colette D. , Oklahoma City OK )

 

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My daughter's graduation day was a wonderful affair complete with boorish relatives and dull speeches. But at least the flowers were bright and cheery. Thank you for providing the sparkle to the day.(Marguerite P., Danville VA )

 

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There were four bouquets of Mother's Day roses sent to my mother, each from myself and my three siblings. I will be a sore winner and say I ordered from you guys, and guess which flowers lasted longest? That's right. That's right, I said. Uh huh. Oh yeah. Mother's Day belongs to me, baby. At least until I tell my siblings about you, and then I'll have to find something else to be better at.(Lucy E., Vineland NJ )

 

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Cross Lanes florist, WV West Virginia - Flowers Cross Lanes WV - Flower Delivery Cross Lanes WV -Flower Delivery Cross Lanes WV

 

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