After sending a number of flower orders with you, I am compelled to ask how you make each one of them special. I have ordered the same arrangement more than once and each time the arrangement was unique and beautiful each in its own sort of way. There's no mass production involved. Thank you for being unique in your industry(Luanne W. , Bay City MI )

 

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How come I order from you for all my friends and family, but they all order from some schmo who can’t get it right? I tell them many many times, drop as many hints as I can, but no one listens to me and I have to suffer for it. Sheesh. I think you make it look so easy that they think anyone can do it.(Luanne B. , Portland ME )

 

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My wife and I run a restaurant so it's good to get time off when we can - last weekend I took her away and had some of your fine flowers delivered to the hotel - they helped start off a perfect weekend!(Dave Moores, Memphis TN )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O. , Little Rock AR )

 

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Wonderful! Your flower bouquets are simply wonderful!(Malcolm Young, Denver CO )

 

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Our recent one-off musical performance of Seven Brides for Seven Brothers required the most astonishing number of flowers to be arranged on stage. Your flower delivery was early enough to give us plenty of time for dress rehearsal and iron out the various dance steps that would have been affected by the new flowers. And as for the visual spectacle that night! Tremendous!(Carlos Reyes, Madison WI )

 

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I wanted to tell you that the orchids I sent my mother in the hospital really lifted her spirits. She was thrilled to see them because she has orchids at home that she hasn't seen in almost a month. They couldn't be moved, but I wanted to give her something that reminded her of home. They were delivered in the morning, and I was able to visit her in the early evening. They looked as great as I thought they would, and my mother was beaming. Thank you.(Noreen V., Porterville CA )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L., Burlington VT )

 

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There's one thing I've found about sending flowers. It has to be the right ones at the right time. There is a general understanding about what kinds of flowers mean what, so when I send red roses, I want it to mean love, and when I send white roses, I want it to mean friendship. When I send mixed colors... I'm not quite sure what that means yet, but I'll get it eventually. My point here is that I am grateful you get everything, every order right. There was one time when I meant to send white roses and the place sent red. I mean, is that right? To this I say NO. You should know that your efforts are appreciated. (Brian P., Benton Harbor MI )

 

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I'll say this to you, if you can make a website that is easy enough for my father to use, you've really accomplished something. He's a total technophobe, so it was such a surprise when I saw your name on the delivery. I thought to myself, "You mean my dad used the Internet successfully?" It was a revelation. Now that I am ordering from you, I see how he might have been able to order from you will no trouble at all. My whole family are now customers of yours!(Sharon T., Sherman TX )

 

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