I like that I can shop on the Internet in my jammies. I can probably do that anywhere, but I can also talk to a professional sounding person in my jammies. It kind of makes me want to put on a suit just to order flowers, because I am treated like a valued customer every time. (Celia T. , Albany GA )

 

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I, myself, have used many different flower arrangements on your order pages for occasions other than what is listed. I would say to other potential customers: "Don't feel limited by what you think may be true… go ahead and trust your instincts." That's good advice for everyone. Thank you for providing such a variety of arrangements.(Leslie N., Billings MT )

 

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Do your people have telepathic powers? I can’t believe you were able to get my order through when others weren’t. All I wanted to do was send a houseplant to my mother after she moved to Florida. Well, the hurricanes came, and you probably know the rest. Your gift was the only one to get through on time. It was a small thing, just a little fern, but my mother was so surprised and touched that she talked about it for weeks afterwards. Thank you.(Jeri R., Myrtle Beach SC )

 

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The centerpiece and bouquet combination was truly astonishing! I had no idea flowers could look so good and my son and his partner were delighted!(Lucy Harrison, Riverside CA )

 

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My mother and I thank you for the flowers. I sent them to her for her birthday to be delivered to her house, but there was an accident, and now she's in the hospital. I appreciate that I was able to change the address before they got sent, because she hasn't been back at her house for a while now. It's sad that her birthday flowers turned into get well flowers, but she appreciated them no matter what the occasion was.(Florence D. , Bend OR )

 

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Thanks very much for the flowers my son sent for my birthday - your flower delivery man said he was very clear as to what he wanted - I got 2 flower bouquets!(Liz P. Dent, Louisville Metro KY )

 

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Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B. , Appleton WI )

 

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No one had ever sent my dad flowers before, so I chose the Thanksgiving gift basket. He was shocked, but soon remembered the true meaning of the festival and we had a lovely Thanksgiving weekend.(Mark Davey, Fresno CA )

 

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We had so many of your flowers at the birth of our daughter; we have nicknamed her "flower"!(Lee Suzuki, Raleigh NC )

 

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It’s late, but I wanted to write and tell you that the flowers really did come for my father’s birthday. I had been calling and calling your office to make sure they had arrived, and they hadn’t yet. It turned out that they got there before I even called the first time, and my father was enjoying them, but the nurse’s station got the wrong room. After that it was just a comedy of errors. But none of them were yours. I’m sorry for bothering you so much, but it turned out OK. I really needn't have even called at all.(Koniko E. , Santa Barbara CA )

 

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I always try to use FTD when I can, but I usually look for someone who will be able to handle my orders correctly on a consistent basis. Well, I've found you, so I'm more than pleased to see that you also use FTD. I am looking forward to ordering now that I've found a good business partner.(Francisco D., Wichita KS )

 

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On behalf of several members of my family, let me say WOW! On behalf of me, let me say, DOUBLE WOW! They were all impressed with the quality of the flowers -- their color and longevity. That's what I wasn't quite prepared for. I got the thank you calls for when the flowers arrived, but I also got calls weeks later about how long the flowers were lasting. They were so fresh to begin with. Thanks for astounding us all with these feats of strength.(Kelley H. , Charlotte NC )

 

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I visited my father in the hospital this morning and was stunned to see that my flowers had arrived before I had. I know I had asked them to be delivered in the early morning, but really! He was already enjoying them, saying they reminded him of my mother and when I was a baby. We both had a good cry. He's been more willing to share his emotions with me recently, and this was a good catalyst for both of us. Thank you.(Kat B., Providence RI )

 

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Once again, the power of flowers shows that business really does get done by greasing the skids. I could not even get someone to handle my phone call for a prospective client until I sent flowers to the rep's receptionist. They do open doors. Thanks for helping me see exactly what I could get and where I could get it to.(Celeste L., Turlock CA )

 

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There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M., Oxnard CA )

 

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Is there a better way to celebrate Valentine's Day than with flowers? It's the quintessential red roses day, and I send them out to my girlfriend every year. Sadly it is not the same girlfriend every year, but maybe if I start to remember their birthdays it would make it easier. Valentine's Day is much easier to remember. It's always on the same day. Oh well. Thanks for helping me out.(Greg A., Toledo OH )

 

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You have my undying admiration for being a company that does what it promises. Every claim you made was and is true. I was a doubter at first, but all my doubts were dispelled this last Christmas, when I hesitantly made a huge order (over $1000) of flower displays, arrangements, and bouquets for the company Christmas party. It's a small company, so I wasn't sure if it would just add to the frivolity of the occasion or if it would be worth it in terms of employee cohesion. Well, it turned out to be both. For the first time in nine years, we did not have any turnover the first six months of the year following the Christmas party. I don't know if it was because we were throwing lousy parties before, or if it was a coincidence or what. But because I've used your flower delivery services a good deal since then and only good things have happened, I tend to think that the quality of the materials you use had something to do with it.(May S. , Bangkok , Thailand)

 

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