Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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You send flowers at extreme times in a person’s life. They are probably either at their best or their worst when they come to you, so I guess it's important that your website be easy to use. And it sure is.(Maria N. , Santa Maria CA )

 

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I guess you really do a lot of successful business, because I was having trouble with an address for a hospital in Providence. Your staff apparently had delivered there before via FTD, because they knew it right away, and got the right get-well flowers and card to the right place. I bow to your greatness.(Olivia D., Sandusky OH )

 

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My fiancé proposed to me 5 times and had almost given up hope. It wasn’t until he presented me with roses from your florist shop that I said yes!(Sharon Oliver, Las Vegas NV )

 

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Is there a worse holiday to miss than Mother's Day? I sailed right over it last year, and I suddenly noticed a palpable sheet of ice in my mother's voice over the phone ever since then. That is, until this year's Mother's Day, when I managed to skiff over to your website and order the most impressive thing I could find (which wasn't easy, because there's a lot of impressive stuff). Now, there's no ice and I'm the talk of the town. All she really needed was something beautiful to look at for a couple of months and now I'm the favorite child.(Pearl D. , Chico CA )

 

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My elderly father has just discovered the Internet and sent his sister in County Cork, Ireland the most lovely flower bouquets for her and her husband’s golden wedding anniversary. You people are wonderful, and my father and I would both like to thank you.(Sue MacDonagh, Miami FL )

 

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Thank you for your quality and high standards. I see my mother about every three weeks. Mother's Day was a surprisingly nice affair, with my white roses gleaming in the sunlight on my mother's antique sewing table in the solarium. Three weeks later, they were still there - buds open, but looking just as white and wonderful as they were earlier. (Jenn I. , Jackson MI )

 

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I guess you really do a lot of successful business, because I was having trouble with an address for a hospital in Providence. Your staff apparently had delivered there before via FTD, because they knew it right away, and got the right get-well flowers and card to the right place. I bow to your greatness.(Olivia D. , Sandusky OH )

 

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I’m not one to take credit for the efforts of others, but I’ll admit to a little cheating. When people ask where I got those magnificent arrangements of flowers, I tell them that I did them myself. I took some flower arranging classes, and it sounds credible. But I wanted to clear my conscience because I’m not exactly good advertising for you. Whew! That felt better.(Glory K. , York PA )

 

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It'll be a couple of months now, and my daughter-in-law has mentioned the anniversary flowers I sent to them every time we've spoken. It really helped break the ice for us, and I think my son appreciates it even more than we do.(Jen K., Davenport IA )

 

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I was going to send just flowers, but I saw the fruit baskets on your website, and I thought why not? My family is in Buffalo, and they don't get a lot of fresh fruit in the winter. Boy did I hear about how much they liked it!(Catherine L. , Peoria IL )

 

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My mother’s birthday was perfect thanks to your flowers. Her birthday is a real shindig around here, and lots of flowers come in from all over. It was real easy to tell who ordered from you and who didn’t. Just look for the most healthy looking flowers and there you are.(Rebecca A. , Kalamazoo MI )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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I've been a customer of yours for almost two years and I can't think of a time when one of my orders was messed up just a tiny bit. I have worked with a lot of companies like yours for different products, and I can't think of a single other one that I can say that about. Flowers either must be very easy or your flower services must be very good.(Allie I., Tuscaloosa AL )

 

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Your website is so easy to navigate and all the links actually WORK!!! Are you aware how wonderful this is for the average user, like me? I can't believe how many times I've been on a website and there were programming mistakes so bad that I couldn't complete the order. I guess this is one of those thank you's for actually doing your job, but you should know that actually doing one's job is not a given in today's marketplace.(May K., Ocala FL )

 

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I've never been struck by flowers in my life, but you've opened my eyes. They complimented their surroundings in a way I did not think possible - thank you!(Katy Miller, Lexington KY )

 

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Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

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Dialion florist, AR Arkansas - Flowers Dialion AR - Flower Delivery Dialion AR -Flower Delivery Dialion AR

 

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