Hermione, my girlfriend, used to prefer roses from florists until we got your one of your gift baskets! The "Gourmet Picnic" basket is now sat empty!(Sid Orange, Chicago IL )

 

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I love that you have so many things to choose from. I still haven't been able to even get through them all. I've found so many arrangements that I like right off that there hasn't been a need for me to explore further. I think with the amount of flowers that I send on a regular basis, though, that I'll quickly go through them all.(Angelina M. , Pusan , Korea)

 

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I’m so glad that you have the choice for sending a plant in addition to flowers as a sympathy gift. I sent the flowers to the funeral service and the plant to my brother-in-law’s house. I know it’s a small thing in terms of coming to terms with the death of a parent, but even if I couldn’t be there for the service, he still knows that I was thinking of him.(Trisha I., Fargo ND )

 

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Mother's Day is one of those days where it seems I have too many mothers. I have to send something to my step-mother, my grandmother, my step-grandmother, my grandmother on my father's side, my sister (who is a new mom), my mother (of course), and my god-mother. Did I leave anyone out? Sheesh. Anyway, thank you for making Mother's Day a little easier to deal with. Point, click, click, click, click, FTD, blah blah blah... you get the picture.(Eliza P., Springfield OH )

 

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My uncle's death was very hard on my cousin, his daughter. I'm glad I was able to give her a little indication that there were people in the world who cared about her and what she was going through. I sent her a sympathy basket of plants and told her that I was there if she needed me. Thanks for providing something that will last a longer time.(Nancy G. , Albuquerque NM )

 

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Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U. , Abilene TX )

 

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Thanks for being a part of my Valentine's Day present to my boyfriend. All my friends said it was weird to get a man flowers as a gift, but I always liked getting them. He was genuinely surprised and happy to receive them, myself. He said that he had never gotten flowers before from a girl and he really liked the feeling it gave him. I'm glad that you could help me share that moment with him, and hopefully more moments like that to come.(Deirdre N. , La Crosse WI )

 

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I have dealt with certain delivery companies before who could not handle a slight discrepancy in the address with any smarts at all. It seems like if two numbers in a zipcode are transposed, it stops them in their tracks and they delay a couple days and charge you half again as much. I admit that I sometimes get zipcodes wrong. My memory isn’t what it used to be. But someone over there recognized the mistake I made on a flower delivery and it didn’t slow them down a whit. I wish I knew who it was, because I would thank them from an old woman, so I’m saying thank you to you for possibly training your flower delivery people that way.(Bonita R. , Houma LA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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I almost stopped short of ordering any of the brightly colored funeral sprays for my mother’s funeral. She was fond of all sorts of bright colors, but I didn’t know if they would be right at a funeral. They just looked so lovely on your website that it made me think of her just to look at them. I ended up being very happy with my choice.(Nora A. , Lake Charles LA )

 

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I like that you have a world-wide reach with your delivery services. Being hooked into FTD couldn't hurt with that, right? I work with people all over the world, so it's important that I get whatever to wherever. If that means going with a different package delivery company than I use for domestic because it's more convenient, then fine. But I find that I don't do that with the gifts that I send, normally flowers. I notice that I use you folks wherever I need to send something. I guess I fell into the habit when I realized that you have handled every order I've ever thrown at you with grace and capability. This is my highest compliment, that I will continue to order from you.(Junior R. , Columbia SC )

 

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You made last year's Valentine's Day special, and you made this year's Valentine's Day special too. Kudos to your staff for getting everything just right.(Taylor M. , Jackson TN )

 

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Being stationed in Iraq, I literally have no actual contact with my wife and my family. Because of your website, I had the ability to get flowers over to everyone there. It helps remind them of me and why I'm here. (Steve J. , [Location withheld] , Iraq)

 

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I'm addicted. I admit it. My name is Christine and I'm a floraholic. I send flowers for any old occasion and I'm not ashamed to admit it. Last month I sent flowers to my friend on the occasion of purchasing a new car. I know I have a problem and I'm working on it. But with your help I think I can get through it.(Jen S. , Mauldin SC )

 

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I would never have guessed how long the roses would last, but two weeks after delivery they're still standing tall on my wife's dresser!(Davis Honour, Tucson AZ )

 

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My wife gave me the third degree about sending her flowers "just because." Being a woman, she immediately suspected that I was having an affair. When I asked her why she would possibly suspect that, she answered that those flowers were 100 times nicer than anything else I've ever given her. So what's up with that, people? You want to put a warning label on your website or something?(Carter N. , Mansfield OH )

 

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Diamond Lake florist, OR Oregon - Flowers Diamond Lake OR - Flower Delivery Diamond Lake OR -Flower Delivery Diamond Lake OR

 

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