Once again, the power of flowers shows that business really does get done by greasing the skids. I could not even get someone to handle my phone call for a prospective client until I sent flowers to the rep's receptionist. They do open doors. Thanks for helping me see exactly what I could get and where I could get it to.(Celeste L. , Turlock CA )

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E. , Port St. Lucie FL )

 

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There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O., Florence AL )

 

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It wasn’t until I presented my girlfriend with roses from your floral shop that she finally said yes to marrying me. Thanks!(John Maine, Kansas City MO )

 

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This is just a note to let you know that my aunt's espresso gift basket arrived safely and promptly. I called to tell her it was coming, and she informed me that it was already there. In fact, she was already into the coffee. (Julia E. , Raleigh NC )

 

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I was surprised how easy and quick the online ordering was. I'm used to everything being difficult and slow. It saved me a load of time and I ended up getting more flowers for my anniversary and just for myself because it was kind of fun! I can't believe I said that! I'm such a nut!(Bonita P., South Bend IN )

 

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I'm not the best gift-giver in the world. I usually have no idea what to send anyone for anything. Now I send flowers from you at every occasion, and it seems like they are appropriate for everything. I still don't believe how much people gush over what they get from me, but there you go.(Juanita P., Barnstable Town MA )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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Just to let you know that the flower bouquets went down perfectly - thank you for your usual prompt and efficient service.(Allana H. Ward, Montgomery AL )

 

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My flowers were beautifully arranged; a delight to behold plus I got a lovely smile from the courier as he handed them to me!(Alisha Feldman, Fremont CA )

 

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