I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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My recently bereaved son is an artist and appreciates the inner as well as the outer beauty of most objects. For his birthday we gave him a nice bunch of flowers to liven up his studio and all he could do was start painting them. I think they had a remarkable effect on him, thank you very much.(Sheila McKinstry, Des Moines IA )

 

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I wish someone had told me about you earlier. I don’t like talking about this, but the flowers at my grandmother’s funeral last year were unnecessarily gaudy. She didn’t like a big show, and I always thought she would have disapproved of them. Unfortunately, my mother died this year. I had used you before for birthdays, so I thought it couldn’t be worse than what my grandmother had. I feel strange saying this, but I think both of them would have really loved the flowers and arrangements that your people put together and delivered to the chapel for the service. I wish I could say that it was a happy occasion. All I can say is thanks.(Betty Jo B. , Winter Haven FL )

 

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If I could give one piece of advice to people looking for a reputable flower delivery company, it would be not to be fooled by the superficial look of the website. There are a lot of flower companies affiliated with FTD or that have a number of arrangements to choose from. But the only way you can tell who is good and who is not so good is to try them yourself. And if you're like me, you have neither the time nor the money for that. So I took a look around your website - in addition to some other companies - and I saw your testimonials page. The reports were glowing. It wasn't just the normal "satisfaction" type customer comments. The people you call customers actually seem to feel like you're a part of their lives, which is very telling for a potential customer like me. I'm here to let everyone else know that what other people are saying is true. Everything is done deceptively professionally. I say that because you really feel like you're treated like a part of something like a family, even though everything that you do is in the name of business. You must know how rare that is, and even if you don't, don't let all this go to your head. You people get such great reviews for a reason.(Pat Y. , New Orleans LA )

 

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Though I am far away from my friends, it's nice to know that I can let them know I am thinking about them in a time of sadness and loss. Flowers are so much more tactile and have more substance than cards or electronic messages, like they are stand-ins for you. It's something they can move around and focus on in order to get the kind of feeling that I hope I would provide were I there. I'm glad that you can help me express my sympathy for the family in this way and that I can do it much more easily than if I were to go there myself. That sounds horrible, I suppose, but my feeling is that it does no one any good if I were to go there for just a gesture when I can send something in my stead. (Jenny K. , Escuintla , Guatemala)

 

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My boyfriend recently bought a bouquet of flowers from you and had the flowers sent to me at work! They were stunning, and looked lovely in my normally very functional office.(Edita Alt, Indianopolis IN )

 

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Your flowers were a hit! I got several baskets as centerpieces for a Thanksgiving themed office party. Many important clients were invited during the short week before Thanksgiving to partake of our good cheer. They helped set the tone for the party and spread the good feeling amongst them all. I didn't think it would make all that much difference, but I saw the setup before the flowers arrived, and then again after they arrived. I am amazed at the difference that just adding flowers makes to an office environment. It's like it was a real reception, instead of just a makeshift common area.(Wendy T., Richmond VA )

 

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I’m used to buying flowers at a store. Usually I get them at a grocery store or a drugstore. I thought I’d try and order some online just for myself at first. They arrived on-time, they were beautiful, and they’re still going strong. I don’t see why people have such a hard time ordering things online, it was so easy.(Jeri L. , Anchorage AK )

 

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When I told people where I got the flowers for my anniversary, they didn’t know who I was talking about, but now they, and many other people, know your name. Thanks so much.(Daria L. , Lansing MI )

 

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Graciously I must commend you on superb flower arrangements for the recent union of my son and his beautiful wife. I can only imagine you were assisted by the gods as I have never seen such a display with my own eyes.(Anwar Khan, Louisville Metro KY )

 

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