I've always found many small shops highly suspect when it comes to real business communications. I don't know how large or small you are, but I suppose the proof is in the pudding. It's very difficult to do the little things correctly all the time, but somehow you manage it, and for that you have my admiration... and my business. I especially appreciate your professionalism and the way you take everything you do seriously enough to be appropriate for B2B.(Betty Jo O. , Brooksville FL )

 

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I have never received flowers in my life, but I know a happy smile when I see one - on my wife last Sunday when you delivered those flowers I ordered- thank you!(Dave Best, Boston MA )

 

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My best day this year was seeing the look on my five-year-old's face when she saw the giant package of flowers that my father sent to her on her first day of kindergarten. They arrived early, to my surprise, so that Linden could see them before she went. It was a special start to a special day, and she wanted to bring them to let the rest of the class enjoy them. By all accounts, they did. I don't know if this would have been possible with another flower distributor, but I'm glad they were possible with you. I sent my thank you's to Linden's grandfather, and now I'm sending you my thank you's.(Ashley E. , Williamsport PA )

 

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Two of my best friends in the world died this year. We're all getting on, and our families are taking care of us more and more. I just wanted to thank you for being as professional as you are about something many people find superficial and extraneous. Though some people I know consider flowers and floral decoration to be just that, decoration, I see it as more of a gift that celebrates the beauty of life. So thank you for helping give the beauty of life to some decidedly unbeautiful things, like the funerals of many friends.(Tanya D. , Grand Forks ND )

 

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You made last year's Valentine's Day special, and you made this year's Valentine's Day special too. Kudos to your staff for getting everything just right.(Taylor M. , Jackson TN )

 

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The hospital is not a fun place to be over the Holidays. I know, because I lived through it once. My dad spent last Christmas in hospital recovering from bypass surgery. So I wanted to send something to let him know we were all thinking of him. I wish I could have been there, but we're scattered throughout the world and we never really see each other during the holidays because traveling is so frightful nowadays. More often than not we see each other in the spring, celebrating nothing in particular, because it's much more bearable. I apologize if this sounds like my life story. All I really wanted to point out was that I thought the floral arrangement I send turned out wonderful. My mum clicked a few images for me to see, and I noticed how much fuller and more colorful they seemed than what I remember from the picture on your website. A pleasant surprise, thank you very much.(Abigail H. , Wollongong NSW , Australia)

 

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All I really need in a florist is to be able to deliver from point A to point B. I'm glad that there's someone out there who's able to do that and also can do it with a little style thrown in. I appreciate your extra efforts and the lengths you go to in order to keep a customer satisfied. Thanks.(Nick Q. , Columbus OH )

 

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I've just had a call to say that my wife has received some flowers - She's happy, so thanks again!(Trevor Dicks, Tampa FL )

 

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I was used to sending flowers and choosing from, maybe, twenty or thirty different arrangements. Good grief! With your custom arrangements and almost unlimited possibilities of cut flower assortments, I can send any birthday arrangement I want at any time of year! Wow!(Joan E. , Nashua NH )

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D., Juana Diaz PR )

 

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