Thanks for getting out the flowers to my grandma. I know she's surrounded by family at this time of sadness in her life, but I wish I could be there all the same. The flowers will have to do. And I thank you and FTD for being able to deliver them to such a remote location in Sicily.(Mira M. , Youngstown OH )

 

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You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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Lovely, just lovely. Though I wasn't there when the flowers were delivered, my daughter snapped a photo and sent it to me to show me how it came out. My wife enjoyed the arrangement particularly, and encouraged me to send more. Rest assured, there will be more.(Tony R. , Oslo , Norway)

 

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The best reason I have found to send flowers is so that someone will know I'm thinking of them even when I'm not there. Thank you for making it such a nice experience to order and send flowers to my friends and family.(Allie E. , Bratislava , Slovakia)

 

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All I wanted to do was send some roses to my girlfriend. And you have four pages of roses to choose from? How am I supposed to choose? No, seriously, I was able to make an informed choice by calling and speaking to one of your phone people. She was really great and didn't judge me at all for why I needed to send roses. That's all anyone really wants, isn't it?(Andy P. , Yakima WA )

 

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The flowers arrived at the hospital today and everyone stopping by my aunt's room offered a compliment. They are beautiful get well flowers and she says they brighten her room and make her feel better. What more could we ask for! (Vicky Dimple, Akron OH )

 

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One thing I hadn't counted on when I sent my girlfriend flowers, and that was the amount of gratitude she showed me. I mean, I've sent her flowers before and I've never gotten the kind of response I got when I sent your flowers to her. (Pat L. , Waterloo IA )

 

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You have to tell me your secret. How come my delivery of flowers arrived right on time when others didn't arrive at all? I assume we all used FTD affiliated places, but only I used you. There was a snowstorm and not even the phones were working. I didn't even know they had arrived until a couple of days later when my friend called around to let everyone know she was OK. I had to write and tell you that.(Eliza N., Lexington KY )

 

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I got half a mind to buy stock in your company, because I've had nothing but good experiences with it. It's been, what, about eight months and twenty orders, and everything's gone perfectly from me browsing to the recipient's thank you back to me. I have picky clients by the nature of my business, so I know that you're doing something right. A big thank you from me so you can know you're doing OK in my book.(Andy W., El Paso TX )

 

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Thank you for helping this family make the transition to having a Jewish daughter. I recently started my conversion to Judaism after marrying into the faith. My family has not exactly been running up to congratulate me on my choice. They've been largely non-religious, but they celebrate Christmas like every other American family. I was surprised to see that my mother decked out the whole house for a hanukkah celebration, because I didn't know they would be going all out for me. It was very gratifying that though they couldn't say that they supported my choice, they were showing support anyway. Thanks for allowing my mother to order some holiday appropriate flower arrangements so that she could feel better about having me in the house.(Catherine D., Gdansk )

 

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