I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O. , Denton TX )

 

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Once again, the power of flowers shows that business really does get done by greasing the skids. I could not even get someone to handle my phone call for a prospective client until I sent flowers to the rep's receptionist. They do open doors. Thanks for helping me see exactly what I could get and where I could get it to.(Celeste L., Turlock CA )

 

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There were all these bouquets of flowers around my mother's hospital room where she's recovering from chemotherapy, and it was easy to tell which ones came from you. They were the best-looking, the best color, the best quality. You could really tell the difference looking at all the rest of them. You really made me look good compared to the rest of my family.(Alissa J. , Daytona Beach FL )

 

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I don't get around as much as I used to. Let me explain. I am now in a wheelchair because of a degenerative disease. I find that I am relying more and more on Internet services to help me do day-to-day things. I have used a good number of online flower delivery sites, but yours is clearly the best. You have an advantage in the layout and usability of your website and also of the selection you have for people to choose from. I also noticed that you tend to be a bit faster than other places. I appreciate all the work that must go into doing things like that as well as you do, so I'd like to say thanks.(Madeline P., Elmira NY )

 

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The plant I sent for my son's new apartment was perfect for it, even though he didn't think so. Boys at some point dislike their mothers giving them gifts. But he later called me and said that it was the only thing with a personality he'd had over in a long time. I sent him another one from your website, and he didn't "like" that one either. But again, mom wins. I got another call later on and he told me how much he liked that one also. I know I'll never get him to buy houseplants on his own.(Elisa L., Greenville NC )

 

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I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

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I don't believe what just happened. I sent flowers to my sister, who was on a business trip across the country. She e-mailed me that she won a big account, so I sent her a congratulations present. Little did I know she checked out early and was already back home! I have never in my life been contacted by a delivery company to tell me that the person I sent a gift to had checked out and would I like to send it to where they are now! My sister got the flowers and I got a big shock as to the quality of your service. You and FTD must have a direct line to one another. What a refreshing attitude! Thanks!(Melody E. , Port St. Lucie FL )

 

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All I wanted to do was send some roses to my girlfriend. And you have four pages of roses to choose from? How am I supposed to choose? No, seriously, I was able to make an informed choice by calling and speaking to one of your phone people. She was really great and didn't judge me at all for why I needed to send roses. That's all anyone really wants, isn't it?(Andy P., Yakima WA )

 

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Thanks for exceeding my expectations yet again. This is the third time I've ordered from you, and every time has been just wonderful. It makes me look forward to ordering flowers, and that's not something I could say before I found out about your website.(Maurice H., Bergen )

 

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I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D. , Juana Diaz PR )

 

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